Verizon: Customers In Century Area May Experience Service Disruptions This Week

January 9, 2023

Over about the next week, Verizon Wireless customers in the Century area may experience service disruptions, according to the company.

“Verizon is upgrading our network in the Century area to make sure our customers in the area continue to have the excellent experience they’ve come to expect from Verizon,” Andy Choi, Verizon communications manager, told NorthEscambia.com. “ We’re notifying customers in the spirit of transparency, because we know our customers rely on the Verizon network.”

Choi said he was unable to provide specific details on what part of the network or service is being upgraded, nor could he be more specific on the potentially impacted area.

According to Verizon, the upgrade process could take a little longer than the anticipated week.

“While we will do our best to adhere to this schedule, it may shift out as much as two weeks due to factors outside of our control,” the company said.

Pictured: A Verizon tower in North Escambia. NorthEscambia.com file photo.

Comments

5 Responses to “Verizon: Customers In Century Area May Experience Service Disruptions This Week”

  1. sam on January 11th, 2023 8:56 am

    i had verizon once. that was enough, no more.

  2. James on January 10th, 2023 1:49 pm

    @Andrea Call Verizon and demand a bill credit during your outage days. They may try to negotiate a set sum that is likely only a fraction of the daily charge. Insist your bill be prorated for the entire period, and don’t accept a one-time $10, $20, or some other fractional offer.

    We quit Verizon when similar issues were occurring in our area 18-months ago.

  3. Andrea Doroski on January 10th, 2023 7:30 am

    I lost the ability to make or receive phone calls and text messages on my phone on Tuesday January 3rd. After calling Total Verizon daily, they finally informed me after 4 days, that it was not my phone that was the issue, but because of the upgrade that i was having this issue. 8 days later I still can not make or receive phone calls and text messages. This is unexceptable service.

  4. Jack on January 9th, 2023 9:52 pm

    I don’t know what they are talking about when it comes to good service I live in burnville and am lucky to get one bar on a good day verizon here sucks plain and simple

  5. BIG JOHN on January 9th, 2023 1:36 pm

    IT WOULD BE NICE IF VERIZON WOULD USED THE TOWER AT RUSSELL RD ,SITE 318153. THAT AMERICAN TOWER HAS THIS SITE. MY CELL PHONE WOULD WORK A LOT BETTER AS I CAN LOOK A CROSS A 1/4 MILE AND SEE THIS TOWER