Impacted AT&T Customers To Get $5 Credit For Nationwide Outage

February 26, 2024

Last week, we told you about a nationwide cellular service outage that impacted AT&T customers and left them unable to make calls, including calls to Escambia County 9-1-1.

Now, AT&T is apologizing and offered impacted customers a $5 bill credit.

“We apologize and recognize the frustration this outage has caused and know we let many of our customers down. To help make it right, we’re applying a credit for potentially impacted accounts to help reassure our customers of our commitment to reliably connect them – anytime and anywhere,” the company said in a statement.

The automatic $5 credit is per account, not per line. AT&T Business, AT&T Prepaid, and Cricket customers will not receive the credit.

Escambia County customers using AT&T may have experienced difficulty in calling 9-1-1, the county said in a news release. The county encouraged impacted cellular users to find a landline, or use another cellular carrier or Wi-FI calling, if they needed to call 9-1-1.

AT&T said the outage was caused by “application and execution of an incorrect process used as we were expanding our network, not a cyber attack”.

NorthEscambia.com file photo.

Here Are The Road Work Construction Spots To Watch This Week

February 26, 2024

Drivers will encounter traffic disruptions on the following state roads in Escambia and Santa Rosa counties as crews perform construction and maintenance activities.

Escambia County:

  • U.S. 29 (North Century Boulevard) Resurfacing between Henry Street and Cottage Street in Century – Northbound and southbound traffic on U.S. 29 (North Century Boulevard) is shifted to one outside travel lane in each direction between Rudolph Street and Green Street. The shift will be in place through the spring as crews perform drainage improvements. Signage will be in place to safely direct drivers through the work zone.
  • Lillian Highway (State Road (S.R.) 298) Resurfacing from north of U.S. 98 to east of Fairfield Drive (S.R. 727) and Lillian Highway at Blue Angel Parkway (S.R. 173) – Drivers will encounter daytime lane closures and intermittent nighttime lane closures, between U.S. 98 and Blue Angel Parkway, Monday, Feb. 26 through Friday, March 1 as crews perform concrete and striping work.
  • County Road (C.R.) 4 over Canoe Creek Bridge – C.R. 4, between Byrneville and Bratt, will be closed until fall 2024 as crews replace the Canoe Creek bridge. Traffic is directed through a 5.6-mile detour using Bratt Road to Pine Barren Road, then back to C.R. 4.
  • North Palafox Street (U.S. 29) Resurfacing from Cervantes Street to Brent Lane (S.R. 296) – Drivers will encounter the following traffic impacts:
    • The left turn lane from Pace Boulevard to Massachusetts Avenue is permanently closed. Signs are in place to direct drivers traveling on Palafox Street to Pace Boulevard.
    • The left turn lane from Palafox Street northbound to Pace Boulevard and Massachusetts Avenue is permanently closed. Signage is in place to direct drivers traveling northbound on U.S. 29 destined for Massachusetts Avenue or Pace Boulevard.
  • U.S. 29 Resurfacing from Atmore Highway to North of Champion Drive – Motorists will encounter daytime lane closures Monday, Feb. 26 through Friday, March 1 from 7 a.m. to 5 p.m. for construction activities. 

Santa Rosa County:

  • U.S. 98 Widening from Bayshore Road to Portside Drive – Motorists will encounter the following traffic impacts:
    • Median and turn-lane closures from Bayshore Road to Tiger Lake Drive.
    • Intermittent lane closures and additional median closures between Bayshore Road and Tiger Lake Drive Sunday, February 25, through Friday, March 1, from 9 p.m. to 5:30 a.m. for stormwater drainage improvements and paving operations.
  • U.S. 90 Bridge Replacement over Simpson River - The outside (right) lane of U.S. 90 eastbound on the Simpson River Bridge will be closed Friday, March 1 from 8 p.m. to 5:30 a.m. as crews perform construction activities for the new bridge. Drivers are reminded that the speed limit is 35 mph throughout the work zone.
  • Interstate 10 (I-10) Westbound at Blackwater River Resurfacing – Drivers may encounter intermittent I-10 westbound inside lane closures, from the Ward Basin Road on-ramp (Exit 28) to the Blackwater River Bridge eastern approach, Sunday, Feb. 25 to Thursday, Feb. 29 from 8 p.m. to 6 a.m. for bridge end slab replacement. Drivers are reminded that the I-10 westbound travel lanes are currently shifted slightly toward the outside of the roadway. This configuration is expected to remain in place through March 2024 while crews work in the construction zone behind the barrier wall.
  • S.R. 89 Resurfacing from North of S.R. 87 to C.R. 178 (Spanish Trail) – Drivers will encounter intermittent lane closures, between S.R .87 and Hwy. 178, Monday, Feb. 26 through Friday, March 1 from 8:30 a.m. to 2 p.m. as crews perform paving and earthwork operations.
  • U.S. 98 (Gulf Breeze Parkway) Routine Utility Maintenance East of Bergren Road in Gulf Breeze – Motorists will encounter nighttime eastbound lane closures Wednesday, Feb. 28 from 7 p.m. to 6 a.m. for power pole replacement.
  • U.S. 98 (Navarre Parkway) Routine Utility Maintenance East of S.R. 399 in Navarre – Motorists will encounter nighttime eastbound lane closures Wednesday, Feb. 28 from 7 p.m. to 6 a.m. for power pole replacement.

All activities are weather dependent and may be delayed or rescheduled in the event of inclement weather.

Florida Gas Prices Drift Lower After Reaching New 2024 High

February 26, 2024

Florida gas prices moved higher last week, but evened out by the weekend. Sunday’s state average of $3.31 per gallon was one cent more than the week before, according to AAA.

Two weeks ago, the state average jumped 21 cents per gallon. Then last week, the state average fell 5 cents before jumping another 8 cents. By mid-week, the state average reached a new 2024 high of $3.37 per gallon, before falling another 5 cents. Last year’s high was $3.85 per gallon.

Pensacola was still the cheapest metro area in the state with a $3.07 per gallon average. In North Escambia, a low of $2.94 could be found on Highway 29 in Cantonment, while a Pensacola low of $2.87 was available Sunday night on Nine Mile Road.

“The recent increases are attributed to rising oil prices, as refineries conduct seasonal maintenance,” said Mark Jenkins, spokesman, AAA – The Auto Club Group. “Florida’s gas prices are likely to face continued upward pressure through the next month as the presence of winter residents and spring breakers contributes to strong fuel demand.”

NorthEscambia.com file photo, click to enlarge.