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Frontier Communications Local Office Closed
October 14, 2016
The Frontier Communications retail and payment office in Atmore closed permanently on Friday.
The office primarily offered payment services, often for cash paying customers. The closure, according to Frontier Communications Manager Don Osika, is simply a sign of the times./
With the proliferation of e-banking and online payment methods, in addition to the use of the USPS, there’s less need for our storefront as customers choose to do more business online,” Osika said. He said customer can arrange for auto bill pay through their bank or the company’s website.
“We apologize for any inconvenience this may cause our customers, but there are so many options available today, there’s should be one to meet almost anyone’s need,” Osika said.
All other Frontier operations in Atmore are remanding intact. Osika would not address the number of jobs, if any, that might be lost as a result of the office closure.
In the North Escambia area, Frontier serves local telephone exchange customers in Atmore, Walnut Hill, Bratt and Molino.
NorthEscambia.com photo, click to enlarge.
Comments
7 Responses to “Frontier Communications Local Office Closed”
I do not like mailing my payment in, to many checks get lost in the mail. Pay by person, WalMart if possible or online.
Its my understanding that the drop box will NOT be available either but that you could pay at Walmart unless something has changed.
What happened to the “old fashion” way of doing things. My grandparents don’t have or know how to use a computer. They pay in person or by mail. Companies like to treat their customers as low rate citizens. Here’s another issue about a company. Okaloosa Gas Company serving NW Florida along with Cantonment customers. If you want to connect to their natural gas system, you must drive to Crestview where their office is located. WHAT – you are not serious ! ! ! Yep, drive to Crestview or their Valpariso/Niceville Office for connection. A 100+mile round trip and fuel costs just to show an ID and pay a connection fee. Can this be done through the US Mail with a copy of your driver’s license mailed in? NOPE, can’t do that. What are people thinking ???
u can still mail in yr payment, u don’t hafta have a computer.
Sad that all companies think about is the almighty dollar.
That was closed Oct. 11th– I had thought to use it yesterday and found it covered with a wire mesh and a notice of closure. It’s sad that companies feel that all of their customers are computer users… there are many older citizens that lean on the older way of taking care of their bills.
what about the drop box