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Century Restaurant Says Third-Party Glitch Led To Erroneous Credit Card Charges
February 3, 2026
A Century restaurant is responding after customers claimed their credit and debit cards were erroneously charged when they may not have been in the restaurant in months.
“We understand deeply about our valued customers being upset with this situation , just as we are,” Vallartas Mexican Grill on North Century Boulevard said in a statement posted on social media Monday afternoon. “It is nothing that any of our employees have done. The company we use for credit card payments are the ones that have to fix this problem . We are working diligently with our card company to get refunds started and issued.”
On social media, one diner claimed they were charged for dinner last Friday night, but they had not been in the restaurant since November. “Why are you keeping customers information on your credit card system?”, they asked.
“Thing is, why is card information being stored?” another customer asked. “It’s not supposed to be kept.”
Another stated that they had been charged nearly $200 when they were not in the restaurant on Friday night.
“This system has already had the same problem in other places. Here in Vallarta, no one can access anyone’s information or credit card details,” the restaurant posted. “For us, the security of our customers is a priority. We’ve been in business for four years and have never had this problem before.”
“We are deeply sorry that this has happened & I can assure that we are taking the proper steps to make sure it doesn’t happen again,” Vallarta’s in Century said. “Please continue to have patience and bear with us as we continue to resolve this issue.”
Pictured: Vallartas Mexican Grill on North Century Boulevard in Century. NorthEscambia.com file photo, click to enlarge.
Comments
7 Responses to “Century Restaurant Says Third-Party Glitch Led To Erroneous Credit Card Charges”
I go to ATM weekly for cash & pay cash for food, restaurants & local shops. I don’t like paying credit card fees of 3.5%. For repair people I pay by check.
it is not that the stores are keeping your credit info..it is the point of sale that keeps your information on file.Seminole Serendipity uses
SQUARE to process credit and debit cards..I can go back months..maybe years and look at a transaction..I can issue a new receipt..I can issue a gift receipt,,I can issue a refund…What I can’t do is add any other charges to the card..those charges are added before the charge is totaled out ..plain and simple..someone added charges because they kept the card information..not hard to do..take a picture when the card is in their possession,,front and back…Don’t let anyone tell you it is the credit card processors fault…it is deliberate human scamming..scammers are getting smarter all the time..you can lock your card after every transaction..then unlock it when you need to..which is a pain..Someone can walk by you with a skimmer and steal your information..always report unknown charges on your card to law enforcement..check your credit card statements..its usually little charges that don’t get our attention but could be theft just the same..someone was pretty brazen to start off with a 200.00 charge..
Same thing happened to me at Cracker Barrel. Took forever to sort it out.
If a restaurant charges your card weeks after a visit, it is likely a fraudulent tip addition or a “delayed batching” scam. Immediately contact your card issuer to dispute the charge as fraud, as banks generally favor consumers in these disputes. Request a new card,
Pedro’s in pace something very similar. They blamed it on the credit card company. If you check I believe Pedro’s, El Paso and Vallarta’s is owned by the same people
This happened a while back at a Mexican restaurant in Pace. Credit cards were charge for “tips”. The managers said the charges were not posted by staff at the time and they were just “fixing” the error. As above commented, how are they keeping your credit cards info?.
I don’t understand how people so freely use their debit cards any and every where. Why would anyone want their debit card information; which is connected to their bank account; accessed by so many places? At the end of the day, you really don’t know what they do with your information. I’m old school, I still use cash every where because I don’t want my information out there like that; and if a place doesn’t accept cash, then I just don’t frequent that business. And if I need to order something online, I keep a card that’s not tied to my bank account for that. With all the scamming going on today, people should be more diligent about keeping their finances safe. One trip to the ATM is much safer than handing over your card any and every where.