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Frontier Communications Files Bankruptcy. Company Says Service Won’t Get Any Worse.
April 16, 2020
Frontier Communications, which provides local landline and internet service in part of the North Escambia area, has filed Chapter 11 bankruptcy.
The company said that as they work through financial restructuring, their service won’t get any worse.
“Frontier expects to continue providing quality service to its customers without interruption and work with its business partners as usual throughout the court-supervised process,” Frontier said in a news release. “The company has sufficient liquidity to meet its ongoing obligations.”
In the local area, Frontier is a landline company in Molino, Bratt and Walnut Hill in Florida, and Atmore in Alabama. They also offer DSL internet service in those areas.
“With this agreement with our bondholders, we can now focus on executing our strategy to drive operational efficiencies and position our business for long-term growth,” said Frontier CEO and President Bernie Han. Frontier is looking to reduce debt by more than $10 billion.
Frontier provides fiber-optic and copper network services in 29 states.
Comments
29 Responses to “Frontier Communications Files Bankruptcy. Company Says Service Won’t Get Any Worse.”
I have frontier, my complaint is there internet is so slow, and I need it because I have hulu, if frontier stops I won’t have phone or tv, because I need the internet. I have a cell phone but no service where I live.Spectrum tried to rip me off. Verizon I can’t afford and we won’t talk about at&t.so frontier was the best I could come up with.so I think if they didn’t try to only think about themselfs and think about there customers. And not try to charge you to death, or rip you off they might of been a great company SO SAD.!
This is good news hopefully some big ISP takes it over and improves it. The service was horrible
Bankrupting an ISP is almost as bad as bankrupting a casino. SMH.
How could Frontier service possibly be any worse than it already is. I am forced to use their DSL service which is abhorrent. They promised us that the DSLAM’s would be back hauled on fiber. That is a lie.
FRONTIER–was a good company at one time. A family company. When powers to be take over and buy a pig in poke.byou lose big time.look how many people lost their life savings. THEY DON’T CARE.
I found there customer service absolutely horrible along with their service,after 3months of service I terminated my service with them,they charged me almost$100 for installation & service when I 1st joined with them,then my bill was late in the mail they charged 9.99 then they didn’t even have phone option to pay my bill I terminated my service after 3months then they charged for termination the worst service I’ve ever had
Last year my bill went up about $35-$40 after my contract ran out. I called Spectrum & Frontier ( I have had them when the were Verizon in 2012)I had no issues until last year. In 2018, I got rid of the sports package & added a device protection plan to keep my price of $145per month. . My service was internet, cable & landline). Both Spectrum & Frontier offered plans for $166, but Spectrum wanted to charge for installation, but offered 2free premium channels for a year. I stayed with Frontier as Premium channels were not important to me. BTW the supervisor was rude and did not honor the original emailed quote so I had to get rid of the Device protection plan. The next 4 bills were over $166, I had to call the manager every time for 4months. Plus I noticed I no longer get TNT & a few other channels I had before. I am going to keep internet & maybe landline, but I am going to use Sling or maybe ATT-TV. I have had it with them. I am spending more for a lot less! Ugh!!
Frontier Lack of Communications
Very Disappointing Company, they will not negotiate with Spectrum about televising Dodger games, the MLB Station was removed because they could not negotiate a contract, time to start looking for a new service have not been the same since Verizon was sold to Frontier, prices keep going up and less stations! I am done with them!
We use to have Frontier and there service was horribly terrible. They would charge us for service that would drop out for days/weeks! I would be on the phone for hours trying to contact customer service and then they would give me the run around and transfer me to several different customer service reps. This last time they disconnected us and the sent me a bill for the disconnection charge. I refuse to pay it! I told them to send out a tech to repair our service and they told me that there was not an open port to reconnect us. I was completely done with Frontier at this moment and went with satellite. I feel that Frontier owes us money for the nightmares of the worse service ever and the customer service they provide! I will never return! Plus they kept overcharging us every month! We live the country but we should receive better service then what Frontier gives to there customers! I even sent an email to the President of the company to stress how terrible his company is! Now they want to file bankruptcy! Wow!!!!
Who’s going to keep my land line up and running . It’s out alot . We still depend on it.
we went to Hugh’s net but still have phone because cell phone wont give phone service except for texts on a good day. we still watch to make sure they don’t add to phone bill. I have called them and been told “we don’t have service in Florida this from New York”. LOL
Frontier internet in Lynn center, Illinois is as slow as a turtle. Its three only option out here in the country. 2.5 mps
Frontier’s attitude of acting like they are the only game in town got old soon after I moved into their service area. I had to watch every bill to see if they had added any additional fees, which they frequently did. Then I had to go through the ordeal of trying to talk to somebody in customer service, which would sometimes take hours. The last time I talked to them was the last time I will ever deal with them. I got so fed up, I cut their wires off my house and found another alternative, and I couldn’t be happier. With any luck, they will go completely out of business, and another company will take over and provide some decent service up here in the country
Is there another Internet provider option for Molino? I have had bad service for years and would leave in a minite if there was another provider.
Leaving Frontier was one of the best days of my life.
Not heartbroken over this. Worst internet service I’ve ever had. I was charged service calls that never happened. Still fighting that situation & it’s been more than two years now.
There’s a reason we left them and went elsewhere. Horrible, horrible service.
If it got any worse, they’d have to drive over to my house and beat bandwidth out of me, maybe they can kick my dog while they’re here.
They told the Truth It cant get any worse.
At 165 a month with no phone and no pay channels with a low range internet speed …. It can only get better
Is this why service has been so bad lately? It is very frustrating. TV. phone and internet have been acting up for weeks. Also, I saw my bill has gone up about $20.
Frontier..>Where our network cant get any worse!!!
I have worked in this field and observed Frontiers practices for years. Having said that and with Frontiers recent buy out of Verizon’s old Dsl network. It is clear to me and many others in the field why Frontier continues to struggle, Lack of investment in infrastructure. Its clear as day why they struggle and prices climb and climb. They could have used the money the government gave them to help upgrade there network, or better yet stop pocketing so much and replace everything top to bottom slowly as is normal practice. Shame
If greedy Frontier would stop adding new residents to the lines they know are maxed out, maybe those of us getting gouged for 70$ and more a month could actually do online schooling on lockdown browsers without losing connection multiple times or taking an hour to upload a 4 min speech after having to reboot four times! Sure, let’s add more people to this party, why not?!!!
Ha, now there is an honest company slogan.. “Won’t get any worse”
“Won’t get any worse.” I think that is more of a fact than a promise…once your at the bottom you can only go up…
Because they could not get any WORSE.
It’s hard to get any worse when Frontier’s internet is already the worst.