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Tax Collector’s Molino Office Is Now Appointment Only
September 3, 2025
The Escambia County Tax Collector’s Molino and Downtown office are now appointment only as of today, September 3, in an effort to enhance efficiency and reduce wait times.
Escambia County Tax Collector Scott Lunsford said offering appointments at these locations will allow his office to better meet demand, eliminating spikes in traffic and decreasing or eliminate long wait times.
The new appointments are time-specific, replacing the previous “join the line” program which placed people in line in the order they joined.
“We will be able to serve as many or more people with appointment and setting timeframes,” Lunsford told NorthEscambia.com Tuesday afternoon when Molino still had numerous appointment slots open for Wednesday.
Lunsford also hopes to see citizens take advantage of more services that are available without the need to visit a tax collector office.
“There were probably 100 people in line this morning (Tuesday) doing transactions that they did not need to be in line for, that could have been completed online, by mail, or in a drive-thru,” Lunsford said. “We spend an enormous amount of time in the office on simple stuff.”
Click here to make an appointment.
Many tax collector services are available online at EscambiaTaxCollector.com, including:
- Tag renewals
- Electronic title printing
- Property tax payments
- Business tax receipt renewals
In addition, drive-thru services are available at the Molino, Brentwood, and Downtown offices, providing another fast and convenient option for completing transactions. There is no additional fee to pay online using an eCheck.
“We are going to do our dangest to get to everybody as fast as we can,” the tax collector added.
NorthEscambia.com file photo.
Comments
10 Responses to “Tax Collector’s Molino Office Is Now Appointment Only”
We need a few more tax collections building, placed though the county. This is the solution. Then if that don’t work… a new election will work… We the people are tired. We have to take off work to set at the tax collectors office all day.
Best solution to problems caused by elected positions is solved at the next election, as others have stated.
Great. As our county population grows and our services dwindle, it makes sense to reduce services even more. I’ve tried several times to get into that office and can’t. Now, it’s even harder. Maybe a new tax collector will have a better plan to serve the tax payers.
I think Mr. Flowers has the idea.
We elected Mr. Lunsford. Could be undone.
“Enhance efficiency” is a phrase meaning “provide less service.”
Some fail to realize that the purpose of government is to serve the citizens.
What about the older folks who don’t have computers and smartphones to make appointments? There should be a phone number to call for appointments to help these people out.
The Escambia County Tax Collector job is an elected office. Vote your satisfaction or dissatisfaction.
Appointment only is just not enough . To tag , title a vehicle is a nightmare, when you have to wait days to get an appointment or hours on line if lucky . Closing the W street office was a mistake not only you have to drive further into Pensacola but the line at the new multimillion building are worse . Not everybody has a car dealership doing it for you or can afford days waiting when they need their vehicle right away . The community from nine mile road to Century are undeserved yet it is where all the development and grow is taking place and more offices need to be open or revert these titling functions to the state as they used to be or start subcontracting to businesses as it is the case in other counties in Florida and other states. Yes renewing tags and a lot other functions are easier on line . Taking and titling a vehicle a Nigthmare .
The whole tax collector’s office is not for the public/people. In the past, you could at least call and get an answer. I tried several times the other day, recording tells you everyone is busy and to try back later and disconnects you. Can’t even call and get ahold to anyone. I liked it better when the Driver’s License office was separate from the tag office. So much for service. The Molino office has been my preference and many others also. Sorry to see them go to appointment only. Where is the service to the public?
Bring everything back to Century. It’s easier for people down here.