Gulf Power Releases Restoration Timeline By Location; EREC Making Big Progress

September 20, 2020

Gulf Power has released estimated power restoration times by location, and Escambia River Electric continues to restore power for their members.


As of early Sunday morning, there were  48,130 Gulf Power customers without service – 46,540 in Escambia County and 1,590 ub Santa Rosa County.

Saturday night, Gulf Power provided more detailed service restoration estimates based upon location. Click the map above to enlarge (areas not in color on the map are served by EREC).

Escambia County

  • Customers in Century are estimated to be restored by midnight, Sunday, Sept. 20.
  • Customers north of Kingsfield Road are estimated to be restored by midnight, Monday, Sept. 21.
  • Customers south of Kingsfield Road including Pensacola Beach, Perdido Key and Innerarity Point, are estimated to be restored by midnight, Tuesday, Sept. 22.

Santa Rosa County

  • Essentially all customers in Santa Rosa County are estimated to be restored by midnight, Sunday, Sept. 20.

If power is restored in your neighborhood and you still do not have power, first check your breakers. If this is not the issue, report your outage on the Gulf Power App or using an automated system by calling 1-800-GUPOWER (1-800-487-6937).


There were 2,084 Escambia River Electric Cooperative members without power as of early Sunday morning.

Immediately after Hurricane Sally, EREC had 11,448 customers without service.

“Our storm team is working hard day and night to restore power to our membership,” said CEO Ryan Campbell. “We know our members are eager to get their electricity restored, and our crews will not stop working until everyone has power. The support our members have shown us has been amazing. We’ve had deliveries of snacks, doughnuts and even a sign placed in front of the co-op thanking our linemen. It’s great to be part of such a supportive community.”

Pictured: Withlacoochee River Electric Cooperative works to restore power for Escambia River Electric Cooperative members along Highway 97 in Walnut Hill. Photos for, click to enlarge.


16 Responses to “Gulf Power Releases Restoration Timeline By Location; EREC Making Big Progress”

  1. nancy k trelka on September 21st, 2020 2:48 pm

    no lack of appreciation to the men and woman working hard on restoring power they came to our house the other day when they turned on the power our neighbors house caught fire they shut down for safety AFTER THAN STILL NO WORD AS TO WHEN THEYRE COMING BACK WE GO ON LINE OUR ADDRESS IS SHOWING AS FIXED! WRONG ….. OUR WHOLE BLOCK WITHOUT POWER……. NOW….. I GET IT YOURE BUSY BUT 1 OF 6 TRUCKS ONE PERSON COULDVE SAID SOMETHING TO SOMEONE HERE…. THANKS!

  2. Rob mccann on September 20th, 2020 9:46 pm

    Thanks erec. And all the out of town linemen.

  3. Williams Ditch Resident on September 20th, 2020 9:12 pm

    We would like to extend a huge THANK YOU to each and every lineman that has spent their time to restore power to our town. Words can’t express enough how much y’all are appreciated. Please be safe on your next journey

  4. Joanna Cost on September 20th, 2020 3:18 pm

    I still don’t have power, but I can’t imagine what a logistical night mare to get crews from out of town to areas that need power restored! Thank you!!! Grateful I don’t have to manage that!!

  5. Bigblock345 on September 20th, 2020 1:54 pm

    Thank you EREC workers and the other CO-OP workers that came to help. Power restored, hot showers and cold AC. Stay safe.

  6. Marianne on September 20th, 2020 1:42 pm

    A good reason why some have power and some dont could be there are issues some where on your road with the lines and it wasnt going to be safe to turn them back on. I would rather not have power on then then for them to turn the power on and have the lines be unsafe and cause injury or fires. yes i would like my power on before tuesday because that would mean i will be wothout for a week, but i am thabkful for those who do have there power back becasue they could be in a worse situtuon than me. I am thankful for all those who have comw to help us they are away from thwir familes.

  7. Steve on September 20th, 2020 1:13 pm

    I want to extend a gigantic THANK YOU!!! to the good people at EREC and a special thanks to the VERY professional crews from Yazoo Mississippi who worked with precision and resolve to restored our power. WE SO APPRECIATE EVERYTHING!!

  8. Carlos McCAll on September 20th, 2020 11:42 am

    Thank you for all of the hard work. I have not heard of any injuries while power is being restored. The most important thing at the end of this is that we send all of these men and women back to their families safely. Again thank you for the quick response.

  9. Whitney Foster on September 20th, 2020 11:20 am

    I dnt understand how my neighbors have power literally next door to me and we dnt have power. This is just sad. But we are keeping the faith that today will be the day we get power back on….

  10. Lifendason on September 20th, 2020 11:14 am

    In Pace, patiently waiting.

  11. Molino bet raines on September 20th, 2020 9:51 am

    Yep all my neighbors have power but us on bet Raines

  12. Maureen Welch on September 20th, 2020 9:40 am

    Thank you to all the crews that came through and removed the many trees that were down. Thank you to all the linemen who restored power. Thank you to all the rescuers with their boats helping to get people to safety. Thank you to neighbors and friends who helped us get through this mess. THANK YOU EVERYONE.

  13. Me on September 20th, 2020 9:36 am

    THANK YOU to all electric workers and tree service workers. You are all HEROS to us.

  14. Molino customer on September 20th, 2020 8:19 am

    No help at all , they said call if your neighborhood had power but you didn’t ,I did and they said o I don’t know why they skipped your road.

  15. Gail on September 20th, 2020 8:15 am

    I just want to say a huge THANK YOU to all of the workers who have worked so hard to get our communities back up and running! I’ve been through quite a few hurricanes and words can’t express the feelings that a person gets when they see lines of trucks from multiple utility companies with blinking lights coming in to help communites other than their own. There are so many news people who work so hard to give everyone up to date information that can literally saves lives. There are gas company employees who have pulled many hours.There are firemen, rescue people, and people who work to distribute water or food to the people in need. There are so many people doing so many jobs that I’m not even aware of as I sit in my home safe and sound. To each and every person who has worked exhausting hours, we appreciate you!!

  16. Homeowner on September 20th, 2020 6:36 am

    Thank erec for your took 5 days to get power but it was worth the wait to get ac an hot water.all the companies came to help thank you so gave so much time in this weather an put up with alot of complaining but you done a wonderful job.god bless all of you

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