Boil Water Notice Continues For All ECUA Customers

September 17, 2020


ECUA is advising all customers to boil their water.

The Emerald Coast Utilities Authority has issued a system wide precautionary boil water notice (PBWN) for water system customers due to the significant and widespread damages sustained from Hurricane Sally.

Residents are advised to boil water for one minute at a rolling boil or to use 8 drops of regular unscented household bleach per gallon of water, for water to be used for drinking or cooking purposes.

ECUA crews are out in the field working to locate, isolate, and repair main breaks in order to restore service as quickly as possible. Although the majority ECUA customers remain in service, there are too many main breaks that require a PBWN for it to be practical to issue separate notices during this initial emergency response, the utility said.

Once the number of pending repairs is significantly reduced, the ECUA will revert to issuing separate notices for individual areas.ECUA said theyare asking for customers’ patience and understanding as they work to repair hundreds of water main breaks, giving priority to hospitals, dialysis centers, and other critical care facilities.


17 Responses to “Boil Water Notice Continues For All ECUA Customers”

  1. Charles on September 22nd, 2020 12:27 pm

    I live in myrtle grove area we still under the boil water advisory

  2. Faye on September 22nd, 2020 5:58 am

    Is it safe to drink the water near Scenic Hills Golf club area yet?

  3. Robin Larrieu on September 21st, 2020 12:31 pm

    Is the City of Pensacola still under a boil notice?

  4. CARLA HUDSON on September 19th, 2020 6:34 pm


  5. Joseph on September 19th, 2020 3:28 pm

    Is the water safe to shower in? And is it safe to clean with? What contaminates are in the water? When will we get answers?

  6. Linda on September 19th, 2020 12:53 pm

    Is Milton under a boil water alert?

  7. Dwain on September 18th, 2020 9:33 pm

    How many days after the initial advisory do we need to boil water?

  8. Gary Conklin on September 18th, 2020 4:16 pm

    I commend guys out in the field.! Grateful to shower! But if ya don’t have power, ya can’t drink water hmmm. Well I’m grateful for the ‘Men in the trenches’ either way~Thank You!

  9. Nicholas on September 18th, 2020 8:54 am

    Camping gear and bottle watering high hopes for tomorrow. No worries here. Keep up the good work y’all!

  10. Mom hmmm on September 18th, 2020 12:37 am

    So we have no power, and few fireplaces, but we should boil water??? Awesome, get me back the ability to do so, and I will.

  11. Marilyn sampsell on September 17th, 2020 8:15 pm

    Is the boil water order in effect for sacred heart hospital? Is it is, is the ice safe to use?

  12. William Reynolds on September 17th, 2020 5:30 pm

    >>Can you shower with this water?

    Yes. Just don’t look up with your mouth open :)

  13. Shower? on September 17th, 2020 1:56 pm

    Can you shower with this water?

  14. Al on September 17th, 2020 8:04 am

    Does the boiling water include all of Santa Rosa county?

  15. Lynn Kelly on September 16th, 2020 11:04 pm

    I live at 3 portofino dr. Pensacola Beach. We have been without water since 9pm 9/15/20
    We are desperately needing water service returned. Please give us some answers as to when we will get it back.

  16. Pamela Johnson on September 16th, 2020 8:59 pm

    No one has been out to repair the water main break at Fairfield and Mobile hwy in front of the bank at home depot and lillian hwy has no water

  17. Agatha on September 16th, 2020 8:31 pm

    What about Molino water company – any news from them?

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