ECUA May Be A Little Late On Your Sanitation Collection. Here’s Why And When They Will Catch Up.

April 8, 2020

Did ECUA miss your pick up?

Not to worry, ECUA Public Information Officer Nathalie Bowers said. She said that this time of year, yard waste levels are extraordinarily heavy as residents take advantage of longer days and seasonable weather to spruce up their yards, especially on weekends. And COVID-19 is indirectly adding to the delay.

“This year, with so many residents working from home and students out of school due to the COVID-19 pandemic, we are also experiencing very high levels of household garbage, recyclables, and bulk waste items. These elevated levels mean our trucks fill up faster and need to make more trips to the landfill, taking more time to complete their route,” Bowers said.

Collections on some routes are currently running approximately half-a-day behind schedule.

“If any waste collections are missed, it is likely that the truck did not finish its daily route. Be assured that the truck will complete its route the next day. In Escambia County, all collections will completed by Saturday. Collections in Santa Rosa County will be caught up by Wednesday and Saturday,” she added.

If a collection is still missed beyond the expected delay, customers can call (850) 476-0480.

“We appreciate our customers’ understanding as we work through the issues that arise due to the COVID-19 pandemic and the greater-than normal springtime yard waste volumes,” Bowers said.


7 Responses to “ECUA May Be A Little Late On Your Sanitation Collection. Here’s Why And When They Will Catch Up.”

  1. Larry Walker on April 10th, 2020 8:19 am

    Making the work harder for ECUA Sanitation workers is the fact that ECUA Sanitation is sixteen drivers short of a full work force. Demand for licensed commercial drivers has been and is currently “through the roof,” and ECUA simply cannot fill those much-needed positions.

  2. Skip on April 9th, 2020 4:45 pm

    I really would like too know if these guys are getting paid more for all their extra work? I can tip the mail man by putting it in the mailbox but the environmental service guy I am not sure how too do that since it’s a automated arm. Any suggestions?? Is there a website that we can donate too or something for our sanitation workers?

  3. Millie Schafer on April 9th, 2020 12:22 pm

    The guys who pick up my yard waste – i’m trying to catch up with at least two years of untrimmed vines and branches – are friendly and take good care of the big mess we leave them. They make Pensacola look good. Thank you to all of them.

  4. Jon Doe on April 8th, 2020 9:35 pm

    Maybe more trash bags will help the drivers out!!

  5. Pamela Yost on April 8th, 2020 7:06 am

    I agree these boys work hard and girls and I deeply appreciate everything they do and if it takes them a little longer to do it so be it with times like they are everybody should have a lot more understanding and patience is a virtue so I say thank you my hat’s off to you

  6. Shantel on April 8th, 2020 6:53 am

    Thank you workers of ecua for all you do !!

  7. JTV on April 8th, 2020 5:58 am

    Those guys work hard, they’ve been doing, it seems triple their regular work for the last month in my neighborhood. Thanks workers of ECUA.

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