New North Escambia Fiber Service Was Down More Than A Full Day. Here’s Why.

September 17, 2023

The new fiber internet service in North Escambia was down over 28 hours over the weekend due to a fiber cut outside the area.

Connect powered by Escambia River Electric Cooperative went down about 4:15 p.m. Saturday. Service was restored about 8:30 p.m. Sunday.

According to the company’s customer service department, a large boring machine damaged a significant portion of the main fiber that connects Conexon Connect customers in Escambia County, the Big Bend area of Florida, and an area in Georgia.

Repairs were hampered by wet ground conditions and no estimated time of repair was available as of Sunday afternoon.


5 Responses to “New North Escambia Fiber Service Was Down More Than A Full Day. Here’s Why.”

  1. JustSaying on September 18th, 2023 7:20 am

    Just like anything, nothing is

  2. Effective/Ineffective on September 17th, 2023 8:14 pm

    No football for you. You didn’t miss anything though. Alabama grunted/strained out a narrow win. Vols were just doing what they do best under pressure…. that’s about it

  3. Pav on September 17th, 2023 5:19 pm

    Seems mine has been down longer than operational and I just got my first bill. Wonder if it can be pro-rated?

  4. David Huie Green on September 17th, 2023 4:54 pm

    Alternative routing comes in handy for anything critically needed.

    (More than one way in and/or one way out.)

  5. Willis on September 17th, 2023 4:33 pm

    Dependable, Depending on…….