Florida Power & Light Says Reliability Has Improved Over Gulf Power

March 2, 2022

Florida Power & Light Company says customers in Northwest Florida have seen a 58% improvement in the reliability of their electric service since becoming part of NextEra Energy in 2019.

An annual report filed Tuesday with the Florida Public Service Commission shows that the average amount of time an FPL customer in Northwest Florida experienced an outage in 2021 was 58% lower than in 2018 – the best score in history for the former Gulf Power Company, which was purchased by NextEra Energy in 2019. Customers began receiving service under the FPL name at the beginning of this year.

Another key industry metric used to track electric service, the average number of interruptions experienced by a customer, was also the best in history for the region. This metric improved 48% since 2018.


37 Responses to “Florida Power & Light Says Reliability Has Improved Over Gulf Power”

  1. Liar Liar on March 18th, 2022 7:52 am

    FPL/NextERA is a racketeering ring that operates under the guise of a public utility. The four-year rate settlement the Florida Public Service Commission approved was sold as an 18% rate increase spread out over a 3 year period. Three months into their racket it is evident that was a complete lie. Most people are paying at least 30% more month.

  2. Puddin on March 4th, 2022 9:29 pm

    Yeah sure, I’m thrilled. My electric bill DOUBLED in 1 month. Gulf power did a fine job.

  3. Kyle on March 4th, 2022 8:09 am

    This company is raising power bills to boost and assure
    There shareholders .that’s it..they don’t give a rip
    About anyone.

  4. David Huie Green on March 3rd, 2022 9:27 pm

    “We export our health problems to the Chinese people. There are lakes filled with the waste of producing solar panels and battery chemicals. They use involuntary labor from reeducation camps. Peasants are imported from the countryside to work for poverty wages and long hours.”


    Like I said, they pay the price. A heavy price.

    The sad thing is that for most of them, it is a big improvement.

    David for better

  5. Cindy on March 3rd, 2022 2:06 pm

    I used to work for Gulf Power and this statement is absolutely false! The linemen with Gulf always worked diligently to restore power; it’s actually the other way around. Before I left, and after FPL took over, they could care less how long it took to restore power. We should all pray that a hurricane doesn’t occur this year; we’ll be without power for months!!

  6. Smart on March 3rd, 2022 1:00 pm

    Well, that just isn’t true !!! My power was out for five hours just last week for no known valid reason. Thank FPL.

  7. Frank Smith on March 3rd, 2022 12:36 pm

    I saw the net metering bill passed the Florida House yesterday. That’s really disappointing and even worse that one of the local representatives co-sponsored it. I’m happy to see Representative Salzman voted against it though but she was outgunned by the FPL lobby. FPL’s power grip is too tight on Tallahassee, the Public Service Commission, and all of Florida.

  8. Bob B on March 3rd, 2022 8:16 am

    ‘ Nothing inherently stops you or me from producing the same product better and cheaper. We just don’t. We let others do the work, pay the price, take the risks.“ In the case of China, the thing that keeps us from producing cheaper is the US EPA, Labor laws, and all the other regulations that we have that China does not. We export our health problems to the Chinese people. There are lakes filled with the waste of producing solar panels and battery chemicals. They use involuntary labor from reeducation camps. Peasants are imported from the countryside to work for poverty wages and long hours. That is how communism works to compete against democracies.

  9. Save the turtles!! on March 3rd, 2022 7:41 am

    I’m no tree hugger but last I checked it’s a pretty serious deal to mess with a gopher turtle hole… and you mean to tell me on the hundreds of acres destroyed for FPL’s NW Florida solar farms there hasn’t been one gopher turtle?

  10. Tana on March 2nd, 2022 11:36 pm

    Since FPL as taking my paying ten times more than what use paying and even I have done stuff to cut the cost of my bill it’s still higher than average..

  11. MtnDewey on March 2nd, 2022 8:18 pm

    never have had a problem with gulf power. now prices going way up. FPL is inept, and a scam.

  12. Me on March 2nd, 2022 5:30 pm

    FPL is just running us all through the mill. Doesn’t matter if PSC gave them authorization for raising the cost. They are wrong and they know they are wrong. They are charging a higher rate for KW’S over 1000, Not considering how big house is or amount of people living in the home. Bad thing is, we have to have electricity.

  13. J.R. on March 2nd, 2022 3:18 pm

    Nice and easy to pat yourself on the back. You know who else is reliable GULF POWER! At least they had reasonable price for hoe everyone was living and they made it nice and simply to make Bill payments unlike you all.

  14. Andy on March 2nd, 2022 2:06 pm

    My bill was 909 this month 3 times the previous bill I am gone 5 days a week on the road and don’t have anything on nothing how is this even possible

  15. Kristina on March 2nd, 2022 1:54 pm

    My bill doubled since FPL took over Gulf power and it’s beyond ridiculous because my usage hasn’t changed as I am living in a camper.

  16. Gloris Hayes on March 2nd, 2022 1:34 pm

    Wrong…since u took over.Peoples lite bills doubled and tripled.People can’t afford this.N just a few days our church’s and help resources were drained.FPL u need t do the right thing.Our country is suffering while u make profits…l am a native here and this is my home.l am not rich or a tourist moving here with money.l worked hard all my life and SSWD is not enuff t cover my high lite bill.And there is others.U forget we r hurricane proof..We do know how t survive without power.l grew up with no power…..l will pray that u work with ur customers

  17. David Huie Green on March 2nd, 2022 12:42 pm

    “every time we create a solar farm the money goes directly to Communist China”

    Do the general case: Every time we buy something from someone else that other person gets the money we spend.

    And yes, that is true. If nobody ever bought anything from China, China would never get any of their money.

    So why do you do it? Probably because they sell it cheaper than someone in Russia or Saudi Arabia or Ohio does. In fact those others might not offer it at all or not reliably

    And they lock the money up deep in a vault, right? Nah, most likely they use it to buy something from you or someone else who wants to buy something from you.

    The government is nominally Communist, actually just another totalitarian government. The workers are people who want better lives for them and their children. Few are allowed membership in the Communist Party, I believe. They get some of that money.

    Nothing inherently stops you or me from producing the same product better and cheaper. We just don’t. We let others do the work, pay the price, take the risks.

    David for better

  18. John Winski on March 2nd, 2022 12:03 pm

    The cost of electricity for many, will become untenable when a/c becomes necessary! Time to look for another power company.

  19. Chelleepea on March 2nd, 2022 10:48 am

    My bill was $470 last month…it has never gone over $250 in the coldest or hottest of months. Tell me about reliability again!

  20. Bob on March 2nd, 2022 9:52 am

    I just read a story that solar panel manufactures in America are going out of business. It appear that all of our solar panels are being made in China. So every time we create a solar farm the money goes directly to Communist China.

    Political correctness/greed destroying America.

  21. donald w. or mary c. walston on March 2nd, 2022 9:41 am

    i am on fix income what will i do when jump up 1000 month and can not pay my bill tell me it is ok [no] you will have no problem cutting my power off no matter if it is hot or cold it will not effect you

  22. David Smith on March 2nd, 2022 9:00 am

    FPL they’re very bad

  23. Dudley Herrington on March 2nd, 2022 8:52 am

    an open book to charge us what ever they want to !!!!!!

  24. Mommacindy64 on March 2nd, 2022 8:42 am

    If they lights ain’t on they ain’t making any money. Never had a problem with Gulf Power.

  25. tg on March 2nd, 2022 8:41 am

    Ill take Gulf Power over FPL anyday.

  26. Phil Conner on March 2nd, 2022 8:41 am

    More Propaganda

  27. Mike on March 2nd, 2022 8:38 am

    So, to summarize:

    Who you gonna believe, us or your lying eyes?

  28. FP&L Customer on March 2nd, 2022 8:19 am

    Easy to brag on yourself when you are bilking your customers out of hard-earned $$$. This will never justify how your monthly bill increases have sky-rocketed out of control. My bill has gone up $200 over two months. When you make that go away, then you will have something to brag on. Not impressed FP&L!

  29. Jim Stanton on March 2nd, 2022 8:13 am

    FPL you must think your customers are stupid, the only thing that has gone up is the bill from you greedy people. We never had a reliability problem with Gulf Power. Other than during a storm, the power was always on, when we have the next hurricane I guess then we will see just how good NextEra Energy really is, I hope it’s as good as you claim it is. But I really doubt it, I haven’t seen FPL out doing anything other than routine maintenance.

  30. Good grief on March 2nd, 2022 7:48 am

    Even their app is the worst! Not happy with FP&L at all, even down to the app.

  31. tg on March 2nd, 2022 7:43 am

    They are peeing on our head and trying to convence us its raining.

  32. Rad on March 2nd, 2022 7:28 am

    @Dan, Hurricane Sally was September 16, 2020, well after NEXTERA purchased Gulf Power. My power was out for 5-6 days.

  33. J.Larry Seale on March 2nd, 2022 7:23 am

    you folks are all wrong !!!!!!!!
    its the clowns at the PSC that allow
    rate increase……..
    These are people who have lots of smarts
    BUT never had to live check to check like
    the rest of us…………

  34. Propaganda Machine on March 2nd, 2022 7:12 am

    FPL sure has spent a lot of time on propaganda. I don’t understand the need for a FPL commercial on TV when folks don’t really have a choice. Then I keep getting propaganda emails about all they claim to do… but I haven’t seen it yet.. maybe it’s like N Korea they tell their people enough it’s the greatest country on earth so their people believe it. Well FPL I ain’t buying the manure you’re shoveling my way.

  35. Well on March 2nd, 2022 6:16 am

    Their rates are lower for the consumer.

    What other stories they got to tell ?

  36. joy bryant on March 2nd, 2022 6:11 am

    I NEVER had a reliability problem with Gulf Power – AND IF YOU CAN’T AFFORD TO USE YOUR POWER THEN THE CLAIMS ARE IRRELEVENT! No high and low periods-no way to turn off your water heater-no way to TRY TO SAVE– I think this is the WORSE COMPANY EVER—-You want to speak to a human??? FORGET IT – I have a gulf power thermostat -NO WAY TO CONTROL IT ON LINE ANY MORE! Greed is an UGLY THING AND FPL IS SURE UGLY

  37. Dan on March 2nd, 2022 5:58 am

    So really all they are saying is we just not had a problem yet not a hurricane or tornado or flood but the price went up anyway