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Century Utility Customers Receiving Dramatically Higher Bills After Rate Hikes
May 5, 2026
The first utility bills with new, dramatically increased rates are arriving for Town of Century customers, and many residents are not happy.
In April, the town council voted to nearly double the cost of water usage, alongside smaller increases for wastewater to keep the system financially viable.
In addition, the town had to replace water meters, many of which were 25 or more years old. That, according to Town Administrator Dave Murzin, means more accurate usage readings because decades-old meters tend to under-record usage.
Effective April 1, the base rate for 2,000 gallons of water nearly doubled from $13.59 to $26.64. Usage tiers over 2,000 gallons a month almost doubled for up to 5,000 gallons (from $2.59 to $5.08) with other increases for additional usage. Wastewater rates increased from $16.94 to $17.79 for 2,000 gallons, plus additional usage fees above 2,000 gallons.
The utility bills arriving the past few days are the first billing cycle to reflect the new rates.
And the bills also include a recent garbage rate hike of $10.47 per month that went into effect a few months ago.
All of it adds up to a new base bill of $82.94 now for water, sewer and garbage for a customer using 2,000 gallons and with one garbage can.
Comments
11 Responses to “Century Utility Customers Receiving Dramatically Higher Bills After Rate Hikes”
Most all communities and utility systems are going to have customers (that is to say, real people) who are at risk of having utilities shut off because of cash flow, income, so forth. Some situations are temporary, others ongoing.
ECUA has a program called Escambia Utilities Assistance program, or EUAP. It is run by the Council on Aging and Salvation Army. Customers voluntarily donate bucks on their utility bill, and those in need get assistance to meet the bill.
It’s better than having utilities turned off.
Century might check on how this is administered and see if this idea might provide the help needed locally in their utility service area.
Try having gas with the town of century that you hardly use and it being triple the cost of your previous bills. We have one energy efficient appliance that the pilot only comes on when water is pulled through. And its a brand new unit. Its not just the water they are killing people on. And that’s just for one service.
For about 2,000 gallons of water per month, sewer service, and weekly garbage collection, the rate in Pensacola is about $85/month.
Even after the rate increases, these rates are well below many. I would gladly welcome water and garbage rates in Santa Rosa equal to the new rates in Century!
Its only a “sticker shock” to some because they have been under-paying the actual cost of the service for years.The $82 bill for water/sewer and trash collection is similar to what an ECUA customer pays for the same service. Welcome to the real world…..
Maybe now that those living in Century are starting to pay their fair share for the cost of services, the rest of the Floridians can stop “subsidizing” the Town operations with grant money.
Rates are now close to what the rest of us outside Century pay.
$33 for water on Central. ECUA is no cheaper either.
And then they get a new contract with a garbage company that is charging people 40.00 a month. I don’t even use because it is strictly prohibited for having nothing except for trees and yard things that we are wasting money for. My water usage was lower than last month and gas also, but my bill is higher than the usage from last month. I didn’t ask for a garbage can that I can’t use. Nor did I ask for a 40.00 extra 40.00 a month on my bill. 1 garbage can and 1 tree and yard is crazy. 1 doesn’t get used, but even if they take it back you still have to pay for it. They refuse to exchange it for a household trash can. If you want another household can you will be charged a extra 10.00 a month. Town of Century is killing its own town because of greedy. What happened with the money that was received from the state of Florida?
Century is a freakn joke. That’s why so many are moving away and im not far behind them. The worst town i have ever lived in. Can’t never do anything right but always asking for money. Get a freakn life and stop milking everyone
They did not replace every single water meter. They are trying to kill Century by knowing that we have no choice but to have to with the town. Its insane how much people are struggling and that the town doesn’t even care about the elderly and disabled people who live on a budget. They just drive by now so how does that make it go so high. Most of my neighbors didn’t get a new water meter and for the trash cans. They give you a can for limbs and knowing that we burn. We are not going to use the grey top,but I am not letting them take it back because I tried to get another blue top and was told no. But I bet the people who work in the offices don’t have to pay as much as the residents do.
Glad i.dont live in century
Sorry, this is not expensive considering the user is receiving three services in one bill. Century’s residents are used to getting services for next to nothing because of poor town management.