Water Service Restored To Hundreds Of Central Water Works Customers

July 11, 2018

Water service was restored this afternoon for hundreds of Central Water Works customers that were without full service since Tuesday afternoon.

The leak in a 2-inch water main was discovered about 5:00 a.m. near a vacant residence on Driver Road. The area was isolated and water restored to all but four customers, and the leak was repaired about noon.

“The reason the leak caused so much water loss is because it’s located at the lowest elevation on our water system,” Lisa Fuller of Central Water Works said. “The water pressure there is consistently between 135 psi and 145 psi.  At that rate, it doesn’t take long to drain the elevated tanks and all the mains.  Also, the leak itself ran straight across a dirt road into a ditch and into the woods.  It was extremely difficult to see, especially following all the rain we had yesterday evening.”

She said customers may still experience air in the lines or even discolored water. The air will eventually dissipate, but anyone with any discoloration should call the utility at (850) 256-3849.

About 4 p.m. Tuesday, water pressure dropped “quickly and drastically” for about 425 Central Water Works customers in Byrneville, McDavid and Century before water service was completely lost for about four hours. By about 9 p.m. Tuesday, water supplies were rerouted from other parts of the system to restore some water service to customers in the affected areas, but many customers still had very low water pressure.

The water system said that for all affected customers, all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. Residents are also advised to take precautions when bathing, especially immunocompromised individuals, infants  or the elderly.

Once the water system is repaired, samples will be collected for testing. The boil water notice remains in effect until that process is completed. The utility anticipated the boil water notice will be in effect until Friday afternoon.  Residents will be notified by phone or if they cannot be reached by phone, in writing at their residence, and will be posted on NorthEscambia.com.

The area included in the boil water notice is as follows:

Barnes Road, Black Road, Bluff Springs Road, East Bogia Road, West Bogia Road, Brown Road, Byrneville Road from 30 to 860, Commalander Road, Cotton Creek Road, Cox Road, Crary Road, Dawson Road, Driver Road, Elsie Davis Road, Goose Creek Trail, Glover Road, Gunner Road, Highway 164 from 11 to 975, Holland Road, Lambert Bridge Road from 1770 to 1890, Main Street, McClammy Road, Milstead Road, Mystic Springs Road, Pine Barren Road from 241 to 3300, Post Office Road, East Roach Road, West Roach Road, Rodeo Lane, Tedder Road, Thompson Road, Hhighway 29 from Tedder Road to West Bogia Road, Welch Road, Whirlpool Road, and Worley Road.

For more information, call (850) 256-3849 or email centralwaterworks@gmail.com

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