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USPS Says Century, McDavid, Walnut Hill Mail Delivery Issues Resolved After Staffing Shortage
August 7, 2026
The U.S. Postal Service said on Thursday afternoon that delivery problems that plagued local residents have been resolved, and mail is once again being delivered.
Numerous residents in the 32535 (Century) and 32568 (McDavid and Walnut Hill) ZIP codes reached out to NorthEscambia.com to complain that they were not receiving any mail or packages, despite the USPS Informed Delivery Service indicating they were supposed to have incoming mail. Many of those residents were in the Pineville Road area, west of Walnut Hill near the Perdido River.
“The Postal Service strives to provide the outstanding service that our customers expect and deserve,” USPS Strategic Communications Specialist Tiffany Rowland told NorthEscambia.com by email. “Regarding mail delivery in Century and McDavid, local postal officials report recently experiencing a temporary staffing issue which has been resolved.”
As for residents’ concerns about not receiving tailpieces that show in the Informed Delivery service, she said sometimes that takes a few days.
“Many customers use a free feature, Informed Delivery, which provides images of incoming mail and status updates on packages. We remind customers that these daily notifications show items which are due to arrive soon, but not necessarily on that same day,” Rowland said. “Additionally, although our carriers strive to make delivery at a consistent time of day, occasionally mail and package volumes can fluctuate, which may result in a later delivery time.”
“Local postal management will continue to closely monitor operations and focus on providing our customers with the service they expect. We offer a sincere apology for any inconvenience that may have been experienced and appreciate our customers’ patience and understanding,” she added, saying that Postal customers are encouraged to reach out with any questions or concerns, either by calling a manager or supervisor at their local Post Office, by calling 1-800-ASK-USPS (1-800-275-8777), from 7:30 a.m. to 7:30 p.m. Central time Monday through Friday or 7 a.m. until 5 p.m. Central time on Saturday, or visiting www.usps.com.
Walnut Hill (32568) customers should not call the Walnut Hill Post Office at Escambia River Electric Cooperative; instead, they should contact the main McDavid Post Office. The Walnut Hill Post Office is a contract Post Office and does not process mail for route carriers.
To learn more about Informed Delivery, click here.
NorthEscambia.com photo, click to enlarge.
Comments
4 Responses to “USPS Says Century, McDavid, Walnut Hill Mail Delivery Issues Resolved After Staffing Shortage”
I am still waiting for an invitation that is now 3 weeks past the date that it showed it being delivered. A bill was delivered 3 weeks after it was shown to be delivered. Also, I never received my sample ballot for the current election. Those are the ones I know I have either not received or were 3 weeks late. The bill, when delivered, had a yellow sticker on it stating that it could not be forwarded! So I don’t believe that the problem is solved!
” 1-800-ASK-USPS (1-800-275-8777), from 7:30 a.m. to 7:30 p.m. Central time Monday through Friday or 7 a.m. until 5 p.m. Central time on Saturday, or visiting http://www.usps.com.”
That number gave me the AI annoying run around ! ! !
The jury is still out on this claim, and I’ll believe it when delivery actually happens or improves. Not long ago mail was delivered in the morning. But now if it or when it comes, it is well after the post office closes at the end of the day.
I would like to why Amazon packages going through the postal service goes from Theodore to Panama City then to Century adding extra days? Was this due to the staffing as well?