Hundreds Of Central Water Works Customers Lose Water, Low Pressure Continues; Boil Water Notice Issued

July 10, 2018

About half of all Central Water Works customers lost water service for hours Tuesday afternoon, and many were still without water Tuesday night as crews worked to determine what happened. In the meantime, the utility has issued a precautionary boil water notice.

About 4 p.m., water pressure dropped “quickly and drastically” for about 425 Central Water Works customers in Byrneville, McDavid and Century, before water service was completely lost for about four hours. By about 9 p.m., water supplies were rerouted from other parts of the system to restore some water service to customers in the affected areas.  Crews were still working to find the cause of the problem.

Water system officials said Tuesday night many customers still had very low water pressure.

The water system said that for all affected customers, all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. Residents are also advised to take precautions when bathing, especially immunocompromised individuals, infants  or the elderly.

Once the water system is repaired, samples will be collected for testing. The boil water notice remains in effect until that process is completed. The utility anticipated the boil water notice will be in effect until Friday afternoon.  Residents will be notified by phone or if they cannot be reached by phone, in writing at their residence.

The area included in the boil water notice is as follows:

Barnes Road, Black Road, Bluff Springs Road, East Bogia Road, West Bogia Road, Brown Road, Byrneville Road from 30 to 860, Commalander Road, Cotton Creek Road, Cox Road, Crary Road, Dawson Road, Driver Road, Elsie Davis Road, Goose Creek Trail, Glover Road, Gunner Road, Highway 164 from 11 to 975, Holland Road, Lambert Bridge Road from 1770 to 1890, Main Street, McClammy Road, Milstead Road, Mystic Springs Road, Pine Barren Road from 241 to 3300, Post Office Road, East Roach Road, West Roach Road, Rodeo Lane, Tedder Road, Thompson Road, Hhighway 29 from Tedder Road to West Bogia Road, Welch Road, Whirlpool Road, and Worley Road.

For more information, call (850) 256-3849 or email


7 Responses to “Hundreds Of Central Water Works Customers Lose Water, Low Pressure Continues; Boil Water Notice Issued”

  1. Lisa Fuller on July 11th, 2018 11:02 am

    Just to clarify those affected by the Precautionary Boil Water Notice: we don’t always know who is without water because people don’t always call us. If your water service was out yesterday evening between 4:00 p.m. and 9:00 p.m., you are under a boil water notice. If your water service was not affected, you are not under the notice. Hope this helps.

  2. JustSaying on July 11th, 2018 7:27 am

    Knowing how this process works, if everyone expects them to spend all their time on personal notification, it will take longer to find the problem. It works like a power outage, if it’s out, it’s out! Just like in your house things break down. We take too much for granted and then fuss when it’s not there. Be blessed that we have these luxuries 99 percent of the time!

  3. Percy on July 11th, 2018 5:22 am

    @pine barren…. if you pay your bill to central water works and live on pine barren? Then yes it affects you.
    @nana…. no killam wasn’t affected.
    @local….. sorry if this affected you, but we’re trying to fix the problem and responded as quickly as humanly possible

  4. Pine Barren on July 11th, 2018 12:50 am

    Which part of Pine Barren road north or south

  5. Nana on July 10th, 2018 11:58 pm

    Did this affect killiam rd

  6. Old puppy on July 10th, 2018 11:45 pm

    Cause you know, let’s stop them from fixing the problem to hang a note on every single person’s door. These guys have been working since 7a.m. this morning. AND ARE STILL OUT THERE!!!! how about just let them work

  7. Local on July 10th, 2018 11:18 pm

    So will we still be paying for this non potable water???? And is Central Water Works going to supply people with those cases of water???? Also they should better notify people that this issue is going on. At least put a note on our doors.

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