Century To Seek New Communications Provider, Phone System

June 9, 2021

The Town of Century is looking for a new communications provider.

The town will soon issue a request for proposals (RFP) for a communications company with services that include office phone voice and fax service, a new VOIP phone system, internet and an after hours answering solution.

Interim City Manager Vernon Prather said a staff analysis has found the town’s current phone system is at least 10 years old and outdated, and the town should be able to improve service while reducing costs. He said the town received an unsolicited offer from C Spire and they were encouraged by options and prices, prompting them to seek proposals from other companies to meet bid laws.

“There may be somebody that’s better than them,” Prather told the town council.

The town is currently developing the RFP to be advertised at a future date. The proposal will go back to the town council for consideration.

File photo.


4 Responses to “Century To Seek New Communications Provider, Phone System”

  1. Chris Susalka on June 11th, 2021 3:29 pm

    Upgraded phone systems and technology is very often LESS expensive than traditional phone systems.
    Remember the days of calculators being $100 + and now you can get a solar powered calculator that does calculus and complex equations for about $20?
    Same idea with phone systems. The technology is better and cost is considerably less.
    The phone platform that Crexendo has will save them money, includes a lifetime warranty on the phones, has a 100% uptime guarantee (with SLA) and comes with some incredible features, like video conferencing and call center features and reporting, as well as call recording.
    This is a no-brainer and won’t cost them more. It will save them money and increase their functionality and failovers and allow people to work remotely.

  2. fisherman on June 10th, 2021 2:15 pm

    I read the article and the part I hung my hat on was( and the town should be able to improve service while reducing costs) When I see should be it raises questions. I sincerely hope they can get a cheaper and better phone system.

  3. Reading Comprehension on June 9th, 2021 10:09 am

    >>Where’s the money to pay for this upgrade coming from?

    From the people with poor reading comprehension. You might want to read it again to learn about the price. But go slower this time.

  4. fisherman on June 9th, 2021 7:57 am

    Where’s the money to pay for this upgrade coming from?

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