Comments on: FDLE: Former Navy Federal Employee Sold Member Account Info On The Dark Web

By: kendall916

kendall916 — Sat, 10 Jun 2023 02:07:30 +0000

I am very disappointed in NFU. I got hacked today with a caller from the Fraud Prevention line. In the past I would get calls from them and they were very good blocking and resending ne new cards when an outside person tried to hack my account. This time? Well according to NFCU I was talking to a spoofed number and now my bank account is blocked and all my money from my savings and checking account has been withdrawn. Is this how NFCU treats their long term customers? Shame on them!

By: Joyce

Joyce — Thu, 01 Jun 2023 21:15:39 +0000

Today I received a phishing email that looked like it was from Navy Federal, about a recent transfer. Fortunately, when I clicked on it my browser flagged it as unsafe. 99% of phishing emails immediately look suspicious, but this one was fairly accurate, IMO. Just an FYI to be careful.

By: LAWRENCE MUGG

LAWRENCE MUGG — Thu, 25 May 2023 20:00:23 +0000

1. WHY IS YOUR SITE NOT SECURE?
2. WHY WOULD THE NFCU NOT INFORM US OF THIS?
3. IS THIS RELATED TO THE ZELL PROBLEM?

By: Mw

Mw — Tue, 10 Jan 2023 03:53:42 +0000

Wow. I’m dealing with this now My account was compromised and I had 4800 taken from my account and I couldn’t figure out how or why. I’ve been denied as well saying there’s no error. I won’t be using navy credit union again

By: Josh Jones

Josh Jones — Fri, 06 Jan 2023 14:38:43 +0000

@Oby John

File a complaint with the CFPB at https://www.consumerfinance.gov. They may help to get to the bottom of your issue.

By: Oby John

Oby John — Thu, 05 Jan 2023 18:17:03 +0000

@Josh Jones,
Navy Federal denied the fraud claim stating the investigation found no errors.
I’ve filed a report and will go ahead to contact the third party banks.

Navy Federal has failed me.

By: David Waters

David Waters — Thu, 05 Jan 2023 17:51:21 +0000

Fyi..this dude is already planning to leave the US or go into hiding,this is Federal and FBI needs to be involved or they too deep into trying to arrest Trump,this government can’t be trusted,put your faith in God,trust no man.

By: Josh Jones

Josh Jones — Thu, 05 Jan 2023 17:37:51 +0000

@Oby

So you lost $15K, they denied fraud, and you’re just letting it go?

By: Oby

Oby — Thu, 05 Jan 2023 11:03:55 +0000

I have been a member of the Navy Federal and my account had never been compromised until September 2022 when it got compromised and a total of $15,000 was fraudulently transferred from my account to external accounts and Navy Federal has denied my fraudulent claims stating they see no errors.

In essence those transactions are not fraudulent and I see this today?
Makes so much sense to me now how my account might have gotten compromised.

By: Michael Key

Michael Key — Thu, 05 Jan 2023 03:01:07 +0000

I’m a member and employee of NF. I’m also a member at a local based CU because they have earned my respect to keep that connection. I cannot speak highly enough about both organizations capabilities when it comes to matters like this.

In my experience both have gone above and beyond to make sure you are made whole when suspicious events like this occur. Rest assured, they occur at every financial institution. It is incredibly impressive and reassuring the response time both have displayed in contacting me to validate purchases. I cannot say the same for banks, but I haven’t been a customer of a bank for a long time, for good reason.

There are organizations with well written mission statements and organizations with poorly written mission statements. NF is the former. “Our members are the mission”.