Escambia Ups CARES Act Family Grants, Using Money From Business Relief Program

October 16, 2020

The Escambia County Commission has approved increasing  the amount of CARES Act grant funding for individuals, using money that was first allocated for business relief.

The board voted to increase the award amount from $2,000 to $3,000 for the Escambia CARES Family Assistance Grant Program and from $3,000 to up to $7,500 for the Rent and Mortgage Grant Program. The application for both has closed.


Each qualified household applicant will receive $3,000 as part of the Escambia CARES Family Assistance Grant Program, and applicants should receive confirmation emails within the next three weeks. The additional amount will come from the reassignment of funds earmarked for the Escambia CARES Business Assistance Grant Program and from the third phase of funds that the state has allocated to the county but has yet to distribute. The Board increased the award amount and the total pool of money in order to impact the county’s residents in the best possible way.

In total, more than 9,000 applications were received for the Escambia CARES Family Assistance Grant. The Board expects to have more than 5,000 approved applications once all duplicated, incomplete or ineligible applications are vetted. Please keep in mind the award is per household so if there are duplicate emails or addresses that were submitted, only one may be approved and other duplicate applications will be denied. As of Thursday’s board meeting, 1,500 applications have been approved and prepared to send to the Escambia County Clerk of Court’s Office for payment with another 1,500 under a second review for approval.

“We just need everyone to have patience as we process the incredible volume of applications we received,” said Clara Long, director of Neighborhood and Human Services. “Within the next three weeks, we will have the majority of the applications processed and sent for approval. We intend to reach out to those who may have had trouble filling out their applications so we can help as many residents as possible in our county; however, we ask those applicants to be patient while we quickly work on getting assistance out to those who are clearly qualified.”

Those who haven’t received approval or denial of their application in the next three weeks are those applicants who are in a lengthier approval process. Long said that applicants who are in this longer approval process will be contacted and made aware of their status by the end of this three-week period.


The Escambia CARES Business Assistance Grant Program received 490 applications. Distribution of this grant has begun with 76 applications moved forward to funding, all of which were approved for $7,500 of aid. The Board anticipates that most of the approved applications will be funded with the $2.8 million that is allocated for this grant program.


The Rent and Mortgage Assistance Grant was made available by the Florida Housing Finance Corporation to cover rent and utilities or mortgage or utilities in arrears due to a direct loss or reduction of income due to COVID-19. The Board decided to increase the ceiling on the grant to $7,500 to help residents of Escambia County avoid eviction or foreclosure.


48 Responses to “Escambia Ups CARES Act Family Grants, Using Money From Business Relief Program”

  1. Georgee Green on December 14th, 2020 11:28 pm

    I had applied the first day but no response back don’t know if you need more information or what please email Thanks

  2. Barbara Collins on December 12th, 2020 6:53 pm

    I was impacted by Covid-19 and my hours were cut from 5 days to3day a week so I need help with my bills

  3. P. Bonner on December 6th, 2020 9:20 pm

    I’m patiently waiting!!! Thanks for all your doing for us here in Escambis County..Love you guys you rock!!!❤

  4. unknown on December 1st, 2020 10:02 am

    First i would just like to say that i am not complaining i would just like to share my experience with this. I filled the application out in the first few hours on September 25th i have not heard anything from anyone at all during this whole process when i check the neighborly website it has said application in progress for months now i dont understand and thats the problem i wish i could just understand what is going on if denied or approved or if needed more information i just want to know. I have two young children that i take care of by myself and this has been such a long unknown process the holidays are here and still no information as what is going on when you call they say they cant tell you anything and when you email no one responds. I just wish there was a better way to communicate and find out what is going on instead of just hoping it is now 3 months instead of the initial three weeks they said it would take

  5. Leslie Maddox on November 30th, 2020 10:24 am

    I received an email that requested me to resend my W-9 that was weeks ago. My question is I can’t even get on to Portal 2 I don’t know how where to go to find out the application status because when I clicked application status on the web page it just told me that the applications were closed. Anyone else experience this?

  6. Alana Stoudemire on November 21st, 2020 8:32 pm

    Mines said complete but I didn’t receive no check are email are nothing

  7. Sujaily Hernandez on November 21st, 2020 11:04 am

    How can I request help again? I sent my documents to another address

  8. Anonymous on November 19th, 2020 8:30 am

    My friend works for the Escambia country school board they got their check on first day. This is an in justice people are in need Escambia courtyard should be ashamed of themselves and their antiquated, outdated . When we had a hurricane in Duval county they gave the citizens a Foodstamp assistance card And $1000.00 on another card shame on Escambia county with this FOOLISHINESS!!!!! Making people wait and beg during Covid. This is so typical of Pensacola

  9. Tricia B Drake on November 12th, 2020 5:25 pm

    I’m not trying to be ignorant. I understand Escambia county clerk’s office hasn’t been equipped to handle 5000 checks being sent out along with other work for the clerk’s office.
    All I’m asking for is a general idea of when since 2 or 3 weeks isn’t viable any more?
    Please help those of us who need to understand the hold up better and the process so we can have an idea of when it’ll come. Please and thank you

  10. michel on November 12th, 2020 2:55 pm

    my boyfriends still says application in progress and when we call they just say they don’t know when it will be approved

  11. Sweeting on November 12th, 2020 12:38 pm

    What does it mean when it says sent to clerk ?

  12. Alana Stoudemire on November 12th, 2020 12:30 pm

    I had applied on the 29th and mines was approved but I haven’t heard nothing but now it said it was sent to clerk for payment but idk what going to happen after that.

  13. Naomi N Peacock on November 12th, 2020 9:49 am

    I have been waiting ove a month me an my 3kids have nowhere to go….

  14. Jeremy B on November 11th, 2020 1:04 am

    I know a couple people who received their checks. is where you can see who/when checks were sent. Google Escambia county participant portal – neighborly software and this is where you can check your status.

  15. Blb on November 10th, 2020 1:08 pm

    Have anyone received a check yet on the family assistance program?

  16. Pamela Dukes on November 9th, 2020 2:39 pm

    I applied on 9/28. Haven’t heard anything from anyone.

  17. PAMELA DENISE DANIELS on November 9th, 2020 1:30 pm

    From my understanding every individual who applied will be contacted by Nov.1,2020 .My husband and I are still waiting on a response about our application.

  18. Raven Ashton on November 9th, 2020 11:45 am

    I applied on the 27th and it has been much longer than the 3 weeks proposed. My two year old and I will be on the streets just in time for the holidays. Unemployment system is backed up 15 weeks do to glitches and this doesn’t seem to be happening any time soon. What are people to do when REALLY Needing help? I have submitted all paperwork but I call to hear “we have no way of knowing about your application.”

  19. B hayes on November 9th, 2020 11:06 am

    Mines got sent to clerk 2weeks ago an still no check yet. I’m not sure how they are being mailed. Does anyone know the process

  20. MONICA CROOM on November 8th, 2020 9:08 pm


  21. Tamika Mullins on November 6th, 2020 6:49 pm

    I have a case number but it won’t let me view my status I see a list with all of the people that has theirs from 10/25/20 on the website And how are they distributing them anyway?

  22. Andrea Leigh Ella on November 6th, 2020 12:40 pm

    I also applied the first day and yesterday it said on neighborly software that i was approved. You have to create an account and it will tell you your status. Patience is a virtue :)

  23. Daniel Kreitzman on November 6th, 2020 10:33 am

    Someone needs to look into a class action lawsuit.
    Just my opinion. Creating false hope for Escambia citizens after hurricane Sally affected so many.

  24. Tyler Arnette on November 5th, 2020 10:51 am

    Still no word on status update: no email, no call, no letter.

  25. Amanda Sharon on November 4th, 2020 7:32 am

    What will the email say as far as who is from???

  26. Lucy Willis on November 2nd, 2020 7:52 pm

    They only process checks once a week. About 300 to 400. Go on check resister. They not in any hurry to get the money out to the people..

  27. Questions on November 2nd, 2020 2:56 pm

    How can you check your status

  28. Latasha Brooks on October 30th, 2020 4:19 pm

    I had applied for the program I haven’t heard anything yet I applied the first 3 days how can I check my status or can someone please let me something. I’m truly struggling. Help please

  29. Tim Anderson on October 30th, 2020 12:18 pm

    Submitted application 9/28/2020.
    Notified of approval 10/27/2020 by email.

  30. B Hayes on October 29th, 2020 3:43 pm

    I applied the first day, last week it said I was approved. This week it says ready to be sent to clerk. So I see they moving quick. Next week I may be receiving a payment. Just remember check your emails an be patient.

  31. Lisa Tyler on October 29th, 2020 3:22 pm

    Any updates? I had applied on September 26th , haven’t heard anything. Really need some assistance please.

  32. Matthew Reeser on October 29th, 2020 2:27 pm

    I applied on the 26 of Sept there going to send u a email saying ur approved and give you a case number

  33. jermaina jackson on October 28th, 2020 10:04 pm

    i hope this help some of you they are working on the applications and i kniw some people who already gotten approved even though i havent yet im staying prayed up cause god knows i can use this help

  34. Joshua Fuqua on October 27th, 2020 12:18 pm

    I had applied at the end of September. Haven’t heard anything back yet . Please need help

  35. Lisa on October 27th, 2020 12:15 pm

    I had applied on September 26. I haven’t heard anything back yet could someone please help me to find out what’s going on? Please thank you

  36. Amanda Sharon on October 25th, 2020 6:32 pm

    I too applied on the first few hours. Status says pending more information. I have emailed in a signed W9, a COVID-19 layoff letter from employer as well as letter from DEO and still nothing. I am back working and reduced pay and my husband at reduced hours. My rent was increased in May. I need help to pay bills and keep food and diapers for my 2 year old. Please help. Reach out to me and tell me what is needed please.

  37. Patricia A Wearnes on October 24th, 2020 9:18 am

    I applied in person on the 26th I work in healthcare my hours was cute then I came in contacted with someone with covid I missed almost 8 weeks of works due to testing positive for covid during that time.I had to take 5 covid test.Quarantined at home only pay was from cashing the little PTO I had.The building on palafox wouldn’t accept my paperwork I had proving this information that really has me confused!! That’s the reason I applied due to missing work and being sick.Its past 3 weeks I still havent heard anything.I know ppl that’s been approved that hasnt missed work.Im confused.

  38. Tyler Arnette on October 22nd, 2020 12:10 pm

    These comments are:
    1. A pretty good indication of how the citizens of Pensacola are suffering.
    2. A pretty good indicator of how mismanaged, ill equipped and understaffed they are to handle this process.
    3. Very sad. I feel for all of you. I haven’t been able to breathe for months after getting affected, it frequently has caused me to lose income, and doctors don’t know what to do. But that doesn’t stop the hospital bills from coming. We are suffering and we need help. We need assistance. We need relief. We need better leadership. We need an unemployment website that works. And we need this money now, not in three months.

  39. Matthew Reeser on October 21st, 2020 11:30 pm

    I was notified on the 19 th and said I should be approved just had to send one more proof of address id

  40. Tyler Arnette on October 20th, 2020 3:40 pm

    We need this money now. Pensacola citizens are suffering. No phone calls, no emails, no response. Hard to be patient when you can’t pay rent and the eviction ban is done. Escambia county is letting down its citizens by being underprepared and clearly understaffed to provide relief. Willing to be half of us are denied.

  41. Jeremias on October 17th, 2020 2:38 pm

    I applied the same week it opened up and after filing the claim there was no way of checking a status. I found that very disappointing considering the amount of documentation that was needed to apply. Saying that those who haven’t been contacted are those that are in a lengthier process is even more disappointing, since it doesn’t seem as if anyone at all has been contacted. I won’t put my needs above anyone else that applied, but I would like some actual communication from anyone associated with this process. We ALL can use these funds and not being communicated with isn’t helping.

  42. Gladys Melton on October 16th, 2020 11:51 pm

    I applied for housing and a school grant when it first was announced and still haven’t. heard anything .

  43. Erika Yost on October 16th, 2020 2:55 pm

    I applied to first day, within the first 5 min that the program application allowed. I’m in need of this grant, so bad. I work in healthcare, was laid off, then came back to work with minimal hours. I started a new job screening COVID patients, where I made contact with a patient who had it and I became sick. I submitted my letter of quarantine and all documents, and I still haven’t heard anything back. I check everyday, as news of this would put my worries and stress at a zero. I do thank you for your consideration..

  44. Desiree Anderson on October 16th, 2020 2:02 pm

    Im on disability was working part time while raising my granddaughter. I was in in the medical field as a cna. Because i also care for my mom who is also ill, i had to stop my part time jib to keep her and my family safe. Not working with no other income but my disability is not enough. I have falling behind in rent and utilities.

  45. Sadia Hill on October 16th, 2020 1:27 pm

    I have been out of work since march 17 2020 and i have been looking for employment i do home care and it’s lack of hours due to the family members that’s worried about their loved one so don’t want outside of home care some places are only hiring if you have your own family or friend member i haven’t gotten my unemployment in 3 weeks i have 3 kids and a house hole to run im a single parent i really need the help to help my family

  46. Tracy Woodall on October 16th, 2020 1:21 pm

    I really need help for my business

  47. Barbetta hayes on October 16th, 2020 12:32 pm

    On mines it says pending information. I sent everything on online site. And also emailed covid 19 impact letter from employer. So hopefully I did everything right

  48. CG Anderson on October 16th, 2020 12:06 pm

    My husband was laid off due to covid …we met all requirement…and i haven’t been notified yet. I applied the first day.

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