ECUA Trash Collection Back To Normal Schedule

September 21, 2020

Emerald Coast Utilities Authority trash pick up is back to a normal schedule this week.

Sanitation Collection

ECUA garbage collection is back to a normal weekly schedule. There will be no recycling or yard waste collection at this time. Escambia County will begin to pick up hurricane debris on Wednesday.

Boil Water Notice

ECUA has canceled a system wide boil water notice and replaced it with a boil water notice for one subdivision in Cantonment and an area within East Hill. Click here for details.

Phone Lines

ECUA’s phones are now back in service, but they are experiencing a high call volume. Customers can click or tap here to see how many calls are currently holding in order to choose the best time to call.  ECUA’s customer service number is (850) 476-0480, Monday-Friday, 8:30 a.m. to 5 p.m. The emergency after hours number is (850) 476-5110.


23 Responses to “ECUA Trash Collection Back To Normal Schedule”

  1. Charles Russom on October 14th, 2020 8:09 pm

    Why have you not picked up household garbage in two weeks? The entire Ferry Pass area is overflowing. October 14th and you say your pickups are back to normal! No it is not!

  2. Gayle Ortiz on October 7th, 2020 10:34 am

    I live o Shiloh drive. The brush from Stella has been picked up but not the wood.when will that happen There is another hurricane out there

  3. GEORGE WOODWARD on September 29th, 2020 2:49 pm

    5930 and 5931 Campino Lane, Innerarity Point, 32507.

    No garbage pickup since 9 September. Discarded food in garbage cans smelling.

    Hope for 30 September pickup.

  4. Ken Munger on September 26th, 2020 7:10 am

    No pickup for 3 weeks now. Called, 092520 they say there’s no problem,,, we must have been missed. Well our entire neighborhood has been missed. Garbage overflowing in some of the containers.
    092620 Still not picked up. I don’t know what’s going on but for sure they’re lying.
    What is annoying is they are gonna put the charge on the billing for zero service.

  5. Donna A Johnson on September 25th, 2020 9:04 pm

    If your not going to pick up my recycle bin then I want that deducted from my bill. That’s money i could be saving or putting towards something else that could be fixed. Why pay for the service if it’s not going to be utilized?

  6. Maria on September 25th, 2020 12:10 am

    I put my debris, and bulk garbage out this morning, they didn’t pick it up they left it and just got the trash from the can. I thought they get all of it at once. Do anybody know when they will get the bulk garbage (as they call it?

  7. Joann on September 24th, 2020 2:42 pm

    Our regular pickup day is Wednesday. Our garbage was not picked up. I have no
    More room to put the garbage in. It’s been 2 weeks. When are you coming?

  8. Lori Carroll on September 23rd, 2020 9:44 pm

    If you are not going to pick up recycle, I request money that would have gone to recycle pick-up be deducted from my next bill.

  9. Melba on September 23rd, 2020 7:46 pm

    When is the truck coming to pickup recycle trash even if you are not recycling. I do not have 2 green trash cans.

  10. billw on September 23rd, 2020 1:09 pm

    Not to beat a dead horse; but David you’re correct.
    We used to get trash picked up twice a week ( large containers) for a little less money than ECUA charged when they made trash pickup mandatory for a smaller container once a week. What I could never figure out, that truck used to pick up 2 houses on my street twice a week for about 14.00 . When it became mandatory Ecua picks up all 20 houses for say 15.00 per house once a week.. One truck made 28.00 to drive down my street. Now a truck makes 300.00 for the same drive.
    That old franchise, even paying county tipping fees, was much better with their money. Where is all the money going?

  11. David on September 23rd, 2020 10:58 am

    @Adam Evans, thank you for your suggestion
    I need what I pay for, I also am retired which has nothing to do with the lack of pickup
    If you wish to pay for something you dont get..God Bless you

  12. Resident on September 22nd, 2020 11:36 pm

    A couple of comments below about no trash pick up in Bratt. I’m in Bratt, not far from Highway 4 and Pine Barren, and my trash was picked up about 10 am Tuesday

  13. Bratt resident on September 22nd, 2020 11:21 pm

    Today (Tuesday) was regular trash day for Bratt,Fl (W.Hwy4) and yet no pick up was done for their customers. ???? What’s up ECUA ?

  14. Janie on September 22nd, 2020 7:26 pm

    I see Breeze is using recycle cans for garbage in addition to the regular garbage can. Is Escambia County going to be doing this?I have the same amount of waste but half of the service. .

  15. Amazing on September 22nd, 2020 7:21 pm

    Another Tuesday and no trash pick up on hwy 4 East of Pine Barren . Are we still on regular schedule, and now the can is full do we set it out by the can. All we ask is some truthful information. And yes we do understand that the storm
    Messed everything up last week. When will trash be picked up ?

  16. Josh Jones on September 22nd, 2020 9:40 am


    If the gas tank in your truck was doubled in capacity you’d have to fill up less often. By providing its customers with larger trash receptacles and a recycle bin ECUA can reduce the number of time it needs to pick up the trash. Sounds like efficiency to me.

  17. Jake on September 22nd, 2020 8:11 am

    I have a lot of hurricane debris. If I leave it by the curve it blocks the side walk. If I place it past the side walk so it’s not in the road and sidewalk will they still pick it up.

  18. Adam Evans on September 21st, 2020 10:32 pm

    David, it is a very large dumpster. Plenty big for most households. We are an older retired couple and very seldom have more than a half full dumpster. You can get a recycle dumpster if you wish.

  19. billy on September 21st, 2020 10:26 pm

    yep……they doubled their prices years ago

  20. David on September 21st, 2020 7:24 pm

    In years past we used to get trash pick up twice a week
    Then we went to 1 pick up a week with 1 recycle can and 1 trash can
    Today we dont do recycle and only 1 pick up a week now which means you pay the same with half the service
    I have a problem with that reduced service with the same bill
    Get your act together ECUA and stop manipulating people and conning the system
    Reduce the bill 50% and then you will be honest but not less corrupt
    Your welcome

  21. JW on September 21st, 2020 5:43 pm

    System wide is ALL areas served by ECUA…

  22. Leroy on September 21st, 2020 4:52 pm

    Has anybody heard anything from Farm Hill Utilities in reference to a boil water notice?

  23. boil notice on September 21st, 2020 3:18 pm

    When will this boil notice be lifted, or at least let us know what areas instead of a system wide notice

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