Comments on: Cox Has Restored To Service Over Half Of Their Customers

By: Cox customer

Cox customer — Thu, 08 Oct 2020 03:07:06 +0000

No service since Sunday off Chemstrand Road near Kingsfield Rd. There is an online college student here about to be kicked out of Herzing because classes are in session and instructors don’t care. We have no reliable way to do all work necessary from a phone with overloaded cellular networks due to outages and work from homes, Covid etc.

By: Cindy Avirett

Cindy Avirett — Fri, 02 Oct 2020 20:14:39 +0000

I am so done with Cox Cable. Not only have I had no service for several weeks now and they don’t know whats going on in their company they cut me off for non payment. Non payment for what I haven’t had service for almost a month now. I was told that unless I pay them 350 they won’t turn it back on though it would not go back on even if I did pay it. Its back and forth like this and can get no where. No credit for service outage and no idea when it will be repaired. I went with A T & T they are connecting me with their service next week and Cox can kiss it. They are the worst company ever and I never was satisfied to begin with. I was overcharged to install it and then they would not even install it because of Covid I had to do it myself so naturally it never worked right in the first place. They brought me the wrong box No DVR and then wanted me to pay more to get the right box. Horrible customer service. Bye Bye Cox thank goodness for ATT.

By: Brett W

Brett W — Tue, 29 Sep 2020 00:13:42 +0000

My online college professor will only allow late work if I provide an outage list for my address September 21-28. How do I obtain an activity report for those dates?

By: Danny Hall

Danny Hall — Fri, 25 Sep 2020 04:14:19 +0000

Cox cable has been out in our neighborhood, New Warrington, Pensacola subdivision, for 9 days now. And what is the worst part? When you call customer service, (Tech) support. They don’t know what happened, why it happened, when we can possibly have service. There’s no one working in this area. And when I did see a cox truck. It had 4 technicians sitting on the truck with windows up and AC on. I can tell you now. Cox doesn’t care about us. They’ll fix it when they can. Cox used to be a great company. Now that there Nationwide and some they can care less about us. Because there the only provider in this area and they know there’s no where else for us to get service. So our only choice is #1 disconnect service, or sit here and wait till they fix. The way this looks it’s not going to be days from, but weeks from now. And if we’re lucky they might tell you they might not.

By: Rhonda

Rhonda — Wed, 23 Sep 2020 22:30:22 +0000

Power has been back on since Thursday, Sept 18. Still no Cox cable, internet or phone in Crown Pointe subdivision! I also work in Downtown Pensacola and our office has no internet or phone service. Driving around some of the area, I see Cox trucks but none of them are working, just driving around!!!

By: Louis Good

Louis Good — Wed, 23 Sep 2020 19:38:35 +0000

Does anyone on Perdido Key have service? Does anyone west of the Park have service?

By: FRIEDA BOULER

FRIEDA BOULER — Wed, 23 Sep 2020 18:02:29 +0000

Cox lies, not only do I not have internet or cable on Cricket Ridge Drive, Cox advised that they do not have an expected date as to when we will have service.

By: Pamela Caristi

Pamela Caristi — Wed, 23 Sep 2020 03:25:37 +0000

No cable hannah circle

By: Monique

Monique — Tue, 22 Sep 2020 23:46:57 +0000

My internet services are not working at all. In addition, my children are doing remote learning. Hotspots that are provided by schools are also not working.

By: Lana Jones

Lana Jones — Tue, 22 Sep 2020 23:36:59 +0000

This is false advertisement. Power has NOT been restored. I work from home and need my internet. Oh yeah, also an college student!