Comments on: ECUA Approves Sanitation Rate Increase

By: Hedge trimmer

Hedge trimmer — Tue, 01 Sep 2020 16:06:54 +0000

Hopefully now they will be able to pick up yard waste more frequently. Have had to call them the last 3 months!! First pile sat there for almost 2 months!!! The current pile is going on 3 weeks! And it’s not just me, it’s all the residents down our road.

By: Gale Doyle

Gale Doyle — Sun, 30 Aug 2020 19:17:26 +0000

Yeh the recycle trash is sometimes picked up after 5:00PM but at least it is picked up. Regular garbage is picked up before 1100AM in the morning. I have no complains although the customer service could use improvement. I ain’t quibbling about 38 cent raise as I paid almost 78.00 a month in Texas before moving here

By: Tom

Tom — Sat, 29 Aug 2020 02:20:11 +0000

Okay this is called the cost of living, as we all know bills tend to go up over time for various reasons..Lets consider a few Cities in our vicinity. (Panama City) Basic $26.43 which I might add was just raised to. (Gulf Breeze) Basic $24.43. Now what you may find interesting those 2 cities charge a lot extra for curb side pick-up and only 1 includes recycling in there basic plan, while our very own ECUA includes all of these services in the Basic package. My closing point is garbage pickup can be as little as 16 and change in Brewton (don’t expect much for that price) or upwards of 66 bucks in southern Florida. So folks I don’t mind the occasional rate increase especially during a pandemic when good help is hard to find. Be grateful we have a sanitation service that’s pretty good and charges a reasonable amount for us rural folks.

By: John

John — Fri, 28 Aug 2020 23:59:30 +0000

So many negative comments… I have to say that I am pleased with the service ECUA provides. It is very rare that l have an issue with trash not being picked up, but when it has happened, and is promptly reported, ECUA sees to it that it is picked up very quickly. As to cost, l wish it were lower, but the convenience of having the trash picked up far outweighs the hassle of taking it to the dump myself.

By: Trash pickup

Trash pickup — Fri, 28 Aug 2020 23:57:32 +0000

Maybe with the 38cent increase they will be able to pickup the trash on the designated day. If they don’t and you call in to let them know that it was not picked up they will be able to pay there supervisor enough that he or she would call you like they said they would. On one week they pick up one side of the street the next week they only pick up the other side of the street. I bet if you knew who boo hoo was he or she works in management.

By: MargieLu

MargieLu — Fri, 28 Aug 2020 15:01:17 +0000

How many complaining just spent 50 cents’ worth of electricity charging up the device they just used to gripe about 28 cents’ worth of upcharge? My neighborhood in Cottage Hill has typically reliable pick-up on scheduled days and little complaints unless a large bulk item is left behind, and that’s usually because the bulk pickup vehicle is full and returns the next day.

If we can fill an ECUA garbage container a week the we are purchasing cans, boxes, bottles and cartons that can easily go i to the recycle bin instead of trash. Yes, there are issues with continual rate increases, mismanagement in the past, and occasional customer service issues, but crying foul over $o.28 per month is a bit much unless the rate increases become monthly, continuously, or in much greater amounts.

For folks on limited income and seniors/disabled customers, perhaps ECUA needs to offer a flat ‘lifeline’ type rate like other utilities across the state. For the rest of us, we can probably find that .28 very easily.

ECUA has issues, and we have an election coming and can only hope our voices are heard at the ballot box. In this case, I do wish citizens had an option to vote for or against any increases other than the first increase of a calendar year and against any increase above 5-9%. We already receive generous property tax relief, and enjoy living here enough that 28 pennies aren’t going to spoil it.

By: retired

retired — Fri, 28 Aug 2020 14:25:07 +0000

@ boo hoo

YOU CAN’T DO THAT, YOU HAVE TO USE THEIR SERVICE

By: Chris

Chris — Fri, 28 Aug 2020 13:52:17 +0000

Hey BOOHOO that would be great to take your own trash to the dump but they the ECUA has made it MANDATORY to have their service and there is no other companies around anymore to give them any completion. so if you decide to take your own trash to the dump you will still have a sanitation bill so if you want to pay twice then go ahead. we need to have more sanitation companies around but the lords at ECUA BOARD will not let them. so call it like it is ECUA IS A MONOPOLY and need to be shut down

By: mnon

mnon — Fri, 28 Aug 2020 13:05:27 +0000

I wish all I had to worry about was .50 cent and my garbage sitting by the road a few extra hours. LOL

By: mnon

mnon — Fri, 28 Aug 2020 13:02:37 +0000

Wow, reading some of these comments, you’d think .38.. “.48″ is going to make some homeless. I’ve been getting my garbage picked up for almost 2 decades, in a very rural area. One time in all that time I had to contact the head of ECUA because my garbage was missed twice. Within an hour it was resolved, the reason it was missed, the new driver was learning his route pick ups. so, fair enough. I’m sorry you guys are losing the plot over a few cents and have sanitation issues.

ECUA, no issues here you guys are doing fine by me.