Comments on: Williams Ditch Road Area Boil Water Notice Lifted

By: Bill

Bill — Sat, 17 Dec 2016 13:38:25 +0000

These people at the water works get a pay check and could care less what the people around the area think all they do is as little as possible and go on . by complaining you are wasting your time and they sit around and laugh about your grief . Personally I think they are a joke !!!!

By: Football Mom

Football Mom — Thu, 15 Dec 2016 14:27:02 +0000

@Tamara – per “just saying” ……….maybe we just misunderstood that very nice, helpful lady……….it MUST be us, not her. LOLOLOLOL

By: Tamara Pennington

Tamara Pennington — Wed, 14 Dec 2016 14:30:08 +0000

So the question still.. are we under a boil notice still today? Because when I called yesterday the lady that answered the phone told me “she didn’t not know what homes were effected ” so here we are even when we call they can’t give us price of mind, she said “unless we go door to door they have no way of knowing ” I explained my husband was asleep and I was gone to work, so how would we know if we lost water in the early hours. She said ” well I guess just boil it then” very mind boggled I mean it’s their job to let us know especially when we call what is going on and if they don’t know to find someone that can answer. And not be rude and say “excuse me ” when I asked that isn’t the company’s job to KNOW WHO is effected and who to warn? I have a feeling nothing will ever be done about this.

By: just saying

just saying — Tue, 13 Dec 2016 20:44:03 +0000

Look at this way Football mom. Maybe she was nice and you didn’t pick up on it. Maybe her telling you to come to the meeting and complain was a cry for help. Maybe she loves her job and wants her company to provide better service but she cant fix it on her own. Maybe she is tired of dealing with pissed off customers and having to be the scapegoat on the other end of the phone. She may have told you, the pissed off customer to come to the meeting to you can give her boss’s an ear full and she can sit back and enjoy the butt chewing you are giving them hoping that your complaining will fix everybody’s problems and the world will be a better place for all concerned in the Cottage Hill area..

By: Football Mom

Football Mom — Tue, 13 Dec 2016 16:27:27 +0000

Cottage Hill water had a main break at the end of Sept, turned our water off, didnt notify anyone of the problem and when you called the answering service said they didnt know what the problem was nor did they know when the water would be back on.
No problem right? I made other arrangements to be out of the house for the evening because it happens from time to time and its really not their fault. I called every hour or so to see if it was back on. Around 10pm it was back on and they said I needed to call if the water was brown or cloudy.
When I got home, the water was brown AND cloudy. I called and the guy I spoke to said “you may want to boil it if your going to drink or cook with it, but its fine to shower in or give to your pets”. UMMMMMMMMMMM NEGATIVE!
When I called the next week to complain, the not so nice woman told me if I have a problem I need to come to the meeting and address it there.
Cottage Hill water is DEFINITELY not there for the customer

By: just saying

just saying — Tue, 13 Dec 2016 15:44:49 +0000

They say use bottle water if you don’t want to boil water WELL WHO IS GONNA PAY FOR IT .it won’t be the water works I say reimbursement for you causing me to be inconvenienced

You pay for the bottled water if you want it. Running water to your home is a luxury item. If you don’t think so stop paying your bill and see how fast they come and shut you off. Then you will ne INCONVENIENCED.

By: question

question — Tue, 13 Dec 2016 15:11:45 +0000

Does this also include Farm Hill? our water was yellow this morning, we used bottled water to brush our teeth and water our dogs. I also saw on social media, neighbors posting about their water in the Farm Hill/ Jacks Branch area

By: Aggravated Cottage Hill citizen

Aggravated Cottage Hill citizen — Tue, 13 Dec 2016 14:28:31 +0000

Frustrating to find this out this morning!!! A day too late…my entire family has now drank the water, cooked with it, and showered in it without any way of knowing there was a boil notice. This happens way too often out here in Cottage Hill & the lack of communication & community relations with Cottage Hill Water Works Is extremely lacking. I find this unacceptable and now my family has been experiencing send to an unknown risk of contaminated water. This is not the first time the water company has failed to notify us.

By: Bill

Bill — Tue, 13 Dec 2016 13:34:35 +0000

They say use bottle water if you don’t want to boil water WELL WHO IS GONNA PAY FOR IT .it won’t be the water works I say reimbursement for you causing me to be inconvenienced

By: Mike O'Farrell

Mike O'Farrell — Tue, 13 Dec 2016 08:39:38 +0000

I am guessing that Cottage Hill Water Works issued this precautionary notice in this way because they are obligated to do it, but that they are not that concerned that there really is a problem. I just found out about it by accident today, and have been using the water to drink, bathe, etc., as have all members of my family. I imagine that there are still some folks who don’t know about it. It must not be all that important.