Comments on: ECUA Begins Trash Service In Northern Santa Rosa County

By: no response from ecua

no response from ecua — Mon, 05 Jan 2015 21:16:04 +0000

Wish y’all luck with the pickup. We were cut from two times a week down to once a week and the rates raise. This is a inside maneuver . And if you email customer service they will not get back with you, like ( We will get back with you in 24 hrs)

By: Betty

Betty — Mon, 05 Jan 2015 17:36:02 +0000

Finally got me can at 8 am this morning. BUTTTTTTTTTTTT the truck came(ECUA) at 11:30 and refused to empty it. He says we are not on his list..yet we have a can. He just drives the truck…

By: Jeff Brown

Jeff Brown — Mon, 05 Jan 2015 13:27:39 +0000

Read in a past article that ECUA won the bid with $48.66 per quarter rate. I am being billed $51.27. Why the difference? No cans, no service and already a rate hike. It is bad judgment changing services during the part of the holidays when the most waste is generated and services are usually curtailed for the holidays. Way to go ECUA and Santa Rosa county commissioners. I will be bringing my 15 bags of collected trash to your office today and every Monday. Get rid of the monopoly and bring back Waste Management.

By: theresa hart

theresa hart — Mon, 05 Jan 2015 05:37:46 +0000

I signed up Dec. 13, here we are Jan. 4, no cans! I have called 5 times only to be told it will be here the next day! Day after day no can. I was told just put it out by the road. But instead maybe I will take it to the County Commissioners office and trash up their office for putting us in this position.

By: Tim

Tim — Mon, 05 Jan 2015 00:59:36 +0000

Come Tuesday morning I will deliver my trash to the commissioners office behind McDonalds if I still donot have a can and service. I am fed up with this whole garbage situation.

By: Disgruntled!!!

Disgruntled!!! — Sun, 04 Jan 2015 21:03:32 +0000

VERY NICE TRANSITION GUYS! THOUGHT PERHAPS YOU MAY HAVE HAD A BETTER PLAN THAN TO LEAVE US ALL WITH OVER LOADED TRASH IN OUR GARAGES. THANKS!

By: Betty

Betty — Sun, 04 Jan 2015 20:36:35 +0000

It is Sunday the 4th and still NO can……What a cluster fluck of a disaster…The only up side is…the ARC workers will make some extra money picking up all the trash scattered by critters…

By: c.w.

c.w. — Sun, 04 Jan 2015 19:57:25 +0000

I signed up Nov.24. Had no problems getting my can and the garbage was picked up on time. For the ones that are having trouble getting a can, all the blame should go to the county commissioners. People received little to no notice. I saw the notice on the county web site, but many people don’t have access to the web site. Another poor job done by the CC.

By: M.G.

M.G. — Sun, 04 Jan 2015 16:53:10 +0000

I like the fact that I will be saving money each quarter and that I will get recycling. I hated when they took the bins away in Milton. That being said, this is all just a dream I think. I signed up on 12/19…still no cans. My trash day is Monday (tomorrow). So do i get a discount on my bill for not being able to put trash out? My outgoing provider already took my can on December 30th. So my trash has now been piling up in my house. Really appreciate this.

By: Aaron Southard

Aaron Southard — Sun, 04 Jan 2015 13:37:49 +0000

I Signed up on the 23rd of Dec, No cans yet! However, neighbors on both sides have ECUA cans, over full of course. They were to picked up Friday, still sitting there full this morning. In North Santa Rosa we cannot put our trash in a bag on the side of the road due to coyotes and small animals. All I see on these comments is a lot of whining and complaining (like me). And all I see in the ECUA responses is excuses! Why doesn’t someone down at ECUA step up and fix the problem rather than hide behind there business title. All it would take is some effort, The lowest bidder, is not always best, you would figure our elected officials would know this! I don’t want a written response from ECUA on here! Get off your butt, grab some keys and get to work, your emails will wait.