Comments on: No Phone Service At Byrneville Elementary School, Central Water Works

By: ProudArmyParent

ProudArmyParent — Tue, 04 Mar 2014 14:05:47 +0000

Glad to hear some people are getting some progress, but there are those of us that still are not so lucky!

By: Central Water Works

Central Water Works — Tue, 04 Mar 2014 13:58:30 +0000

Our phone service is working this morning. An AT&T tech. left a service ticket at our office at 1:45 a.m. today. That’s what I call working until you get the job done. In response to some comments made by others, we, too use Verizon for our wireless services; however, we depend on our land lines to operate a fax machine, a multi-phone line system, and a security monitoring system. Our credit card processing equipment is also tied to our land line. Being without service is inconvenient, but we need to understand utilities are susceptible to damage from severe weather, especially lightning. It’s not always possible to do a quick or easy fix. I appreciate AT&T’s efforts to keep us working while they make permanent repairs.

By: Sam

Sam — Tue, 04 Mar 2014 03:53:12 +0000

I have landline service. Glad to get it back. First time its been out in about 12 years. Guess they got it fixed till they get a permanent repair. Hope so.

By: Retired

Retired — Tue, 04 Mar 2014 03:20:37 +0000

Sounds like a paper cable under air pressure that has been damaged and is cut or wet. I must say that pre AT&T, it would be replaced or repaired in a lot less than 5 or 6 days. That would have been totally unacceptable.

By: Wondering

Wondering — Tue, 04 Mar 2014 03:03:12 +0000

if I really need a land line.—AT&T is way to expensive for the service we get and my cell phone from Verizon works really well. I guess old habits are hard to break.

By: William

William — Tue, 04 Mar 2014 02:21:30 +0000

I’ve talked to AT&T’s regional public relations person. Still awaiting official answers.

By: Sam

Sam — Tue, 04 Mar 2014 01:50:30 +0000

Stopped by where they are working a few minutes ago. Theyre tryin to get temp service in another cable till the new one gets here. Being shipped in. If it works maybe by in the morning. If you reported trouble on your line your bill WILL be adjusted for the time it is out. Least thats what i was told.

By: verizon

verizon — Tue, 04 Mar 2014 01:36:00 +0000

Sorry you guys are putting up with this.

By: r

Tue, 04 Mar 2014 00:20:57 +0000

That is some crap, bet that don’t take any money off ur monthly bill. But they will cut ur service off quick

By: Central Water Works

Central Water Works — Mon, 03 Mar 2014 23:25:22 +0000

We were just informed by AT&T that they expect to have our phone service restored by Friday. March 7th.