Comments on: Frontier, Verizon Customers Report Widespread Telephone Outages http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages Local News for Molino, Bratt, McDavid, Century, Walnut Hill, Cantonment Tue, 21 Apr 2026 09:16:31 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: robin http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-152267 robin Sun, 21 Oct 2012 21:38:08 +0000 http://www.northescambia.com/?p=115189#comment-152267 its all the robocalls and unknown callers...they dont disconnect after hangup... i had dialtone but couldnt call out or receive calls after such a call. my daughter freaked out and showed up at my house at 1 am and scared the crap out of us...we were sleeping soundly....even the dogs... its all the robocalls and unknown callers…they dont disconnect after hangup…
i had dialtone but couldnt call out or receive calls after such a call. my daughter freaked out and showed up at my house at 1 am and scared the crap out of us…we were sleeping soundly….even the dogs…

]]> By: Caraway Bandit http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151954 Caraway Bandit Fri, 19 Oct 2012 22:22:46 +0000 http://www.northescambia.com/?p=115189#comment-151954 @Josh I thought I was the only one complaining!!!! I was in a constant battle with our local manager, Cereal Daniel for over a year and a half over speeds. It was always the same old excuse over and over and I finally got tired of it and started contacting the CEO of frontier. I emailed her a minimum of once a day for a week when she finally got back in touch with me and assured me the problem would be solved. This was about a month ago and the speeds are FINALLY where they should be. Do not deal with our local manager for to long as it doesn't seem to get you anywhere. Go to our area general manager, Mike Sims. If you live in the Bratt area and subscribe to MAX your welcome for the tripled speeds ;) @Josh
I thought I was the only one complaining!!!!

I was in a constant battle with our local manager, Cereal Daniel for over a year and a half over speeds. It was always the same old excuse over and over and I finally got tired of it and started contacting the CEO of frontier. I emailed her a minimum of once a day for a week when she finally got back in touch with me and assured me the problem would be solved. This was about a month ago and the speeds are FINALLY where they should be. Do not deal with our local manager for to long as it doesn’t seem to get you anywhere. Go to our area general manager, Mike Sims. If you live in the Bratt area and subscribe to MAX your welcome for the tripled speeds ;)

]]> By: Molino Mom http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151828 Molino Mom Fri, 19 Oct 2012 12:40:52 +0000 http://www.northescambia.com/?p=115189#comment-151828 FYI, I have Cox everything and I had trouble last night. Phones did not work And frozen screen on tv. FYI, I have Cox everything and I had trouble last night. Phones did not work And frozen screen on tv.

]]> By: Tired of no good dsl http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151817 Tired of no good dsl Fri, 19 Oct 2012 11:50:02 +0000 http://www.northescambia.com/?p=115189#comment-151817 I also have had Dsl max for serveral years same thing we pay our bill why can't they fix it we have called them they will replace the modem however that don't work....So guess what we disconnect service tired of the junk service they offer we all need to do the same and then they will fix it hopefully I see they got the money to ride around in brand new trucks????? But no money to fix the problem to make alot of Happy customers. That's crazy!!!!! I also have had Dsl max for serveral years same thing we pay our bill why can’t they fix it we have called them they will replace the modem however that don’t work….So guess what we disconnect service tired of the junk service they offer we all need to do the same and then they will fix it hopefully I see they got the money to ride around in brand new trucks????? But no money to fix the problem to make alot of Happy customers. That’s crazy!!!!!

]]> By: Kathy Vo http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151801 Kathy Vo Fri, 19 Oct 2012 10:18:21 +0000 http://www.northescambia.com/?p=115189#comment-151801 Cell phone is Verizon. No screen at times lost data and no service. Got run around on phone with verizon. Also computer thru frontier. Again service in and out. Have to reset modem and connection MANY times. Cell phone is Verizon. No screen at times lost data and no service. Got run around on phone with verizon. Also computer thru frontier. Again service in and out. Have to reset modem and connection MANY times.

]]> By: COOLMAN88 http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151768 COOLMAN88 Fri, 19 Oct 2012 05:53:27 +0000 http://www.northescambia.com/?p=115189#comment-151768 and to let you know i have seen on some forms for areas that they are upgrade aka (frontier) they have had an outage or 2 or 3 while upgradeing the hubs and stuff and to let you know i have seen on some forms for areas that they are upgrade aka (frontier) they have had an outage or 2 or 3 while upgradeing the hubs and stuff

]]> By: COOLMAN88 http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151767 COOLMAN88 Fri, 19 Oct 2012 05:49:05 +0000 http://www.northescambia.com/?p=115189#comment-151767 ok frontier is upgrade areas william it would be great if you could find out if they are upgrade our area but i know my line can hold more than 1334down and 190 up i know it can hold the full 3.7 mbps and the 500 to 800kbps upload i pay for come on frontier we all need good internet.... ok frontier is upgrade areas william it would be great if you could find out if they are upgrade our area but i know my line can hold more than 1334down and 190 up i know it can hold the full 3.7 mbps and the 500 to 800kbps upload i pay for come on frontier we all need good internet….

]]> By: Another Frontier User http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151755 Another Frontier User Fri, 19 Oct 2012 03:55:20 +0000 http://www.northescambia.com/?p=115189#comment-151755 @Josh, what area are you in? I suffer from the same issues. I've checked and the signal is good enough to support far more then the 1344kbps I'm currently getting but as you stated, the local POP is so old it can't support more. Curious if who you talked to. I did chat with a Frontier customer service. The individual said Frontier was updating all the central offices and changing what type of DSL we get so maybe we'll actually be able to get speeds up to 24Mbps, even out in the country. @Josh, what area are you in? I suffer from the same issues. I’ve checked and the signal is good enough to support far more then the 1344kbps I’m currently getting but as you stated, the local POP is so old it can’t support more. Curious if who you talked to. I did chat with a Frontier customer service. The individual said Frontier was updating all the central offices and changing what type of DSL we get so maybe we’ll actually be able to get speeds up to 24Mbps, even out in the country.

]]> By: Tom MIlbank http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151651 Tom MIlbank Thu, 18 Oct 2012 16:05:35 +0000 http://www.northescambia.com/?p=115189#comment-151651 Frontier got my service back up. Thank you. The nice young man in the truck was very nice and set my boxes on my porch for me and helped me in the house. Then he put the hose on the driveway away. Nice to see young people with manners, seems like a good young man from our church. Thank you Frontier. Frontier got my service back up. Thank you. The nice young man in the truck was very nice and set my boxes on my porch for me and helped me in the house. Then he put the hose on the driveway away. Nice to see young people with manners, seems like a good young man from our church. Thank you Frontier.

]]> By: Josh http://www.northescambia.com/2012/10/frontier-verizon-customers-report-widespread-telephone-outages/comment-page-1#comment-151621 Josh Thu, 18 Oct 2012 14:50:09 +0000 http://www.northescambia.com/?p=115189#comment-151621 Well it seems that all my hard work and annoying phone calls paid off, I get up this morning and I am no longer a 1meg subscriber. They have upgraded us and my provision speed is 3712 kbs. Strange thing is I was never informed that they were even going to try and update. For those of you with similar problems try and contact Frontier and have them escalate to the highest manager they can, and if that don't work try and get the number to the regional manager over your area. Well it seems that all my hard work and annoying phone calls paid off, I get up this morning and I am no longer a 1meg subscriber. They have upgraded us and my provision speed is 3712 kbs. Strange thing is I was never informed that they were even going to try and update. For those of you with similar problems try and contact Frontier and have them escalate to the highest manager they can, and if that don’t work try and get the number to the regional manager over your area.

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