Comments on: Cox Experiences Internet, Phone, 911 Outage

By: Frank

Frank — Sat, 03 Dec 2011 19:12:39 +0000

@Andrew Cameron: What about Dish and DirectTV? Those are other video options. If the price was truly too high, competitors would come in and overbuild, but it sounds like the area is not lucrative enough for a third facilities-based provider.

By: Andrew Cameron

Andrew Cameron — Sat, 03 Dec 2011 12:37:12 +0000

I went to bed last night without phone service, internet came back on line but no phone, this morning 12/03/2011 phones were back also. We customers pay VERY high prices for Cox service, so the question is why don’t we in Pensacola have other cable choices, Cox has gone crazy with there prices and the good service is now in question.

By: M. H. Wright

M. H. Wright — Sat, 03 Dec 2011 03:05:12 +0000

Thank you for informing us. I’ve come to rely on your site to learn what is going on in this county.

I couldn’t get internet or phone service tonight. I couldn’t reach Cox by phone. I used my phone to look at PNJ and WEAR sites, but NO NEWS.

Thank you.

By: David Deliman

David Deliman — Sat, 03 Dec 2011 01:59:37 +0000

All services have been restored at this point. We apologize for any inconvenience and appreciate your patience.

David Deliman
Public Affairs Mgr
Cox Florida-Georgia

By: EJ

EJ — Sat, 03 Dec 2011 01:50:51 +0000

I sure am grateful I got the COX BUNDLE….TV went out so I went to send them an email….it too was out, so I tried to call…..no phone. Thanks COX.

By: Gadlaw

Gadlaw — Sat, 03 Dec 2011 01:31:57 +0000

Thanks for the info. It’s not on their website and it’s from Eglin AFB to Niceville as far as I know. Gotta get a hard line phone, this happens too often with Cox.