Comments on: Updated: Frontier Communications Outage

By: Sara

Sara — Thu, 04 Aug 2011 15:36:05 +0000

You should not have to say THANKS for adequate phone/internet service being provided…by paying the bill is the only thanks they need…

By: Stokely

Stokely — Thu, 04 Aug 2011 14:20:38 +0000

I dumped Frontier a few months ago due to poor internet service. I now use a Verizon MiFi for internet access and I also use Verizon’s Home Connect for my home phone. I was able to keep the same phone number that I had with Frontier. The only thing I miss is Frontiers Telemarketing Control service. Even though I registered with the Do Not Call registry, I am getting more telemarketing calls since switching to Verizon

By: ed

ed — Thu, 04 Aug 2011 12:29:39 +0000

frontier always puts the blame on someone else, or says there is no problem even if everyone is without service. it’s odd that century, flomaton, bay minette, pensacola, evergreen, etc. rarely have outages. gimme a break

By: name

name — Thu, 04 Aug 2011 02:09:52 +0000

….. when I called, Frontier denied there was a problem in this area today. This has happened more than once. Seems their own technicians are not even aware when the customers have no service.

What other options do we have? Can there be more than 1 internet provider in this area???

By: jd

jd — Thu, 04 Aug 2011 01:31:59 +0000

Frotnier spent 3 days last week and still did not have internet fixed.Called them agian Monday and they said it was a problem in New york and they had been working on it for 2 weeks–internet was connecting and disconnecting–no Estimated Time of Repair–Takes forever to download and loses connection

By: concerned citizen

concerned citizen — Wed, 03 Aug 2011 23:47:17 +0000

Frontier: The dark clouds are gathering. Shape up or ship out!!

By: Atmore G

Atmore G — Wed, 03 Aug 2011 22:37:00 +0000

>>EMD Good point.. I did read that, but I guess the way I look at it, I pay Frontier every month for the service, and they are the only ones I have any recourse with.. By the way, I am not overly fond of AT&T either..

By: Catherine

Catherine — Wed, 03 Aug 2011 22:18:13 +0000

I live in Los Angeles and the internet was down for a couple hours this morning – 8/3/11. Internet speeds for AT&T/Yahoo have been atrociously slow. I wish AT&T would fix these issues so we may get what we are paying for!

By: EMD

EMD — Wed, 03 Aug 2011 22:00:28 +0000

Atmore G.

I thought I remembered reading that the problem was with some AT and T equipment. No time to check it out now.

By: Atmore G

Atmore G — Wed, 03 Aug 2011 21:53:23 +0000

The level of service provided by Frontier is unacceptable.. There have been several outages in the past year.. Before coming to this area, I had a major provider for eight years and had only one outage, and my service was restored quickly.. If you have a business to run, this sort of thing really hurts.. There were many stores in the Atmore area on a cash only basis this morning.. I too will be looking for service elsewhere